Paradero Todos Santos - Exclusive Experiences Included

to Cabo at least twice a year and stayed in so many high end resorts (Four Seasons, Ritz Carlton, NOBU, The Cape, Esperanza, Viceroy, Le Blanc) and absolutely never experienced what we experienced here. ROOMS: NO HEATERS gets extremely cold at night especially going to the bathroom since the bathroom is not part of the room and u literally have to go outside! Also be prepared that rooms in the back/backyard have NO PRIVACY and UNSAFE…some workers from the field will be walking around and creeping on you. While I was showering I had some man hide in bushes and watch me shower. good luck taking a bath in the tub that is outside because someone will creep on you. ABSOLUTELY NOT okay! I even recorded a video of it. SERVICE: -0/10 We never got greeted at the lobby they just left us hanging the guy barely even spoke English and was talking on the phone. No one showed us around the property they just told us the room number and we had to go find ourselves. RESTAURANT: be prepared to wait for ur food for about an hour and not the fact they will get it right from the first time. this is NOT a 5* hotel or restaurant the only 5* is the price tag. For this price, I’ll rather stay in Four Seasons in Cabo where service is 5* guaranteed. My sister been wanting to come visit this hotel for so long I told her to cancel and not waster her money and time here.

If you’re considering Paradero Cabo as your next luxury escape, don’t. For the staggering price of $1,100 per night, we expected impeccable service, well-curated experiences, and spacious accommodations befitting a high-end retreat. Instead, we endured disorganization, lackluster service, overpriced mediocrity, and outright negligence. Paradero is a place that prioritizes aesthetics over actual hospitality. Pros: • The landscape is undeniably beautiful, though the grounds aren’t as expansive as the price tag suggests. • The restaurant (which is in the Michelin Guide but not Michelin-starred) had solid food—except for a serious food safety issue that made me sick. • Cesar is the only reason this review isn’t a complete zero. His service was exceptional, and he deserves the one star I’m giving. Cons: 1. Overpriced, Unreliable Transportation – Paradero charges $360 for roundtrip airport transfers, but they didn’t even show up on time. We landed to find no driver and no response for four hours. And as if that weren’t bad enough, they charged us twice. 2. No Food Upon Arrival – After a long, frustrating arrival, we got to the hotel at 11 PM, only to be told there was no food available. This crucial detail was never communicated beforehand, so we had to wait until 7 AM the next morning to eat. 3. Service Collapse – While service started off fine, it completely fell apart by the weekend, likely because of Valentine’s Day crowds. But for a “luxury” hotel, this is inexcusable. 4. Tiny Rooms – For a huge development in the middle of the desert, we were shocked at how small the rooms were. There’s no justification for this when you have unlimited land to work with. 5. Lackluster, Overpriced “Experiences” – The Temezcal was decent but way too expensive. The art walk was laughable—the guide knew almost nothing about the art. I would’ve gotten more insight from a quick Google search. 6. Disorganized Communication – They create an itinerary for you but don’t even follow it themselves. Every experience felt like a logistical mess, and you’re left scrambling for answers. 7. Transportation Scams (Again) – Even beyond the airport debacle, their local transportation was unreliable and outrageously overpriced. If you wanted to go anywhere outside their limited schedule, you had to pay $30 one way. 8. Food Safety Violation – I Got Sick – The restaurant, which is in the Michelin Guide, served pickles on a copper plate. Acidic foods react with copper, making it unsafe to eat—which I found out the hard way when I got sick after the meal. The fact that this happened at a place trying to position itself as a fine dining destination is beyond unacceptable. For the price of a true five-star resort, we were met with poor service, tiny rooms, overpriced experiences, and a blatant disregard for food safety. Paradero is all about the aesthetic, with none of the substance to back it up. Save your money and book literally anywhere else.

While the hotel boasts stunning architecture and an impressive layout, our experience was far from satisfactory due to the service and dining issues we encountered. Firstly, the food options were extremely limited for anyone with dietary restrictions. The only vegetarian/vegan option was a $20 plain cauliflower taco, forcing us to take their shuttle to town for meals. The shuttle service was an additional $30+ each way for what should have been a complimentary 10-minute drive, given the high cost of staying here. Even with advance requests, the shuttle was poorly managed—one evening, we waited outside in the cold for 20 minutes, causing us to be late for our dinner reservation. The excuse was "traffic," but there was none to be seen. Communication with the staff was frustratingly slow. Responses on WhatsApp took 2–3 hours, and we had to follow up multiple times for basic requests. Room service was an absolute nightmare—our food order was forgotten and left unaddressed for over an hour, and by the time we received a response, it was close to 10 PM. The same happened at the pool, where they forgot our order entirely and then added an extra drink to our bill, which we didn’t even order. To make matters worse, when settling our bill at the end, we noticed they had charged us for a beach day we never booked or participated in. Double-checking your bill here isn’t just a suggestion—it’s a necessity. For a hotel marketed as "luxury" with a Michelin-starred restaurant, the experience did not live up to the hype or the price tag. The service was disorganized, the food was underwhelming, and hidden charges left a sour taste in our mouths. We left feeling extremely disappointed and would not recommend this hotel to anyone seeking a truly luxurious or relaxing stay. Save yourself the frustration and look elsewhere.

The place looked so different, compelling and interesting- I just had to check it out for myself. When I first arrived I thought 5 stars for sure as the General Manager greeted us himself, and everything looked so chill and serene. I’m a super positive person, don’t complain, and find silver linings… so I dont give negative reviews lightly… but so many things happened to just keep lowering the bar. I researched hotels in Cabo, San Jose, todo santos and el pescadeo for months- so it was a big deal to settle on Paradero as well as foot the price tag. For being a “5 star super expensive luxury place” I just do not get it. Well I love The roof for the big skies and panoramic views… and the bedroom is “nice” , it is not big, there is no coffee maker (or tv) but the biggest thing is the bathroom is separate so you do walk outside to walk across to your bathroom. Keep that in mind for the colder months. Thumbs up for the nice hot water in the shower to keep me warm in the morning as the room is pretty cold as it doesn’t get the sun light. We were excited our first night to try the Michelin rated restaurant… but at 7pm they were already out of chicken and shrimp and clams and for a very limited menu as it was- we ended up leaving to find a place in town. For breakfast the next day we ordered 3 items. We waited over for 45 minutes for them to bring two items. The third item (avocado toast) only came AFTER we had finished the first two items AND paid the check and asked them 3 x to cancel the order. They kept saying it was almost done and they still brought it to my husband who at this point was at the pool. There were bugs flying around and I took It back to them an hour later because he didn’t want to eat it anymore and they didn’t offer to take it off bill… I had to ask and I still dont think they did. I would chalk it up to a bad day BUT the SAME thing happened this morning! We ordered 3 items.. it wasn’t nearly as long as a wait today but they still only brought two of the items! We had to remind them about the third item and don’t even get me started about how long it took to sign the breakfast bill today. I know we were not the only ones cause you could see how many people were waiting for food, bills etc and it was a big deal at checkout with people complaining about it. The breakfast was not wow for the rating this place gets and the service fell was short. I did enjoy my juevos rancheros, but the avocado toast is just sliced avocado with one small poached egg.. don’t expect a mash or anything else on it. Also they charge for coffee fyi which wouldn’t be a big deal IF they were not charging over $1100 a night to stay there in the first place! Yesterday I asked if they had the menu for dinner last night for New Years Eve.. this was around mid morning. Come to find out that they were planning a special NYE event .., dress code White and Gold, fixed menu with two choices, and $195 per person and to sign up ahead of time… wait wha

The most amazing experience, I’ve gone now two times! This was my baby moon and I felt amazingly pampered, the staff is sensational, food is amazingly great! And all the experiences they have are so nice as well as the fitness classes! Oscar is amazing! Book a cooking class with him! Luna will make you feel at home and Ana the fitness teacher is amazing and so sweet! Felt like family!

I cannot even begin to describe how amazing this trip was. Paradero is unreal. It’s magical, beautiful, clean, and the staff could not have been any nicer. We had the best time and we didn’t want to leave! We will be back to enjoy again and again!! BOOK HERE!! It will be the stay of a lifetime!