Hotel Riu Palace Tres Islas

Location location location.Right on the edge of the dunes and a manageable walk to Corralejo town where you’ll find cafés, bars and ‘tat’ shops.I’ve given 4 stars as I wasn’t keen on people sun bed reserving at silly o’clock every morning. Don’t think I’d like to be there in the height of the season, unless you’re a v v early riser then you probably be out of luck.Hotel and the rooms are dated, lots of reviews have commented on that but the food, cleanliness and service is top notch.Always plenty to eat at the buffet and it never looked like it had been rummaged through, somehow it always looked good.If you don’t like lifts then use the stairs, the lifts are slow and the doors don’t open immediately that it stops!!!The beaches either side of the hotel are fabulous and a short walk away is FlowBeachClub, that’s worth a visit or two.Tea/coffee is in the room but no spoons.If you need a spoon then take one from the restaurant but hide it in a drawer or it’s gets taken away(no clue why). Teabags didn’t get replenished either,we had to stock up at breakfast.Water is in the fridge but cheaper to walk to the local supermarket (5mins walk) and buy your own.The bus to town is cheap but be warned, if it’s full then tough, you sit for the next one.And if it’s a Sunday, that wait is an hour.Evening entertainment is ok, depends on your age I guess but it’s not modern music if that’s what your after. Unfortunately the Spa was closed for our visit, shame as we were looking forward to using it. All in all a lovely Spring break

Nice welcome with a drink the bags were brought up to our room for us .Food all good could use a little better presentation.Beach amazing, pool very clean but too cold and need more beds.bus stop 2mins walk away and a taxi to Coralajo cost 10 euros the town has grown a lot and some great shops and bars.No day time entertainment just peaceful. Supermarket 5 mins walk sells everything.The staff here are the crowning glory and r definitely something to be proud of do anything for you great holiday x

What a location! Arrived in the dark. Woke up on our first morning to the most amazing view..we could see the most picture perfect beach.. and azure sea ..my husband said it was the best view we’ve ever had! The islands of Los Lobos and Lanzarote in the distance and dunes as far as the eye can see! Fabulous beaches on both sides ..it was one of those rare calm as a millpond days we found out later..but what a first impression! Tres Islas is also a rarity as after a day my husband said he would come back..that is unusual! I have to say I have never been to a hotel with better staff ( and I am 65.. say that so you know I’ve been to a lot of hotels..in my head I am nothing like my chronological age!!!) ..everyone seemed genuinely so lovely..from the waiting staff to the housekeeping..could not have asked for better care..well done My only small problem was the beds were very hard but I saw toppers in the corridor and the lovely chambermaid put some on our beds without us having to go to reception and make a request…it made all the difference! The food was good..the entertainment exceeded my expectations and it was just the restful tonic I needed after a difficult year.. I met a couple of people who said why would you stay there it’s in the middle of nowhere..but I wanted to get away have a fabulous beach to walk along and swim in.. It was heavenly .(.and Corraleijo is nearby ) Keep doing what you’re doing because you’re doing it so well! We will be back!

Reception check in Very efficient and quick did not have to wait long. Staff very friendly and happy to deal with any issue you had. I had an issue with the Riu diamond class policy regarding premium drinks which i mentioned to one of the staff . It wasn’t a complaint but the next day had a call to meet manager and discuss it which was resolved without any problems. Room Was clean and adequate a little outdated but I believe the hotel is due a refurbishment in the near future. Restaurant Food was very good and a wide range to suit all kinds of taste . Lots of salads and desserts to choose from. Staff in restaurants excellent very efficient and friendly . Krystal a la carte Very good nice ambiance and we had an excellent steak in there. Needs to be booked via reception. All inclusive snack bar in my opinion was poor compared to other 5 star palaces I’ve been to. Very basic and to be honest hardly used. Would be better of using that space to create a second a la carte restaurant or improve the food to include chips , toasted sandwiches, burgers and sausages which is standard in any 5 star in Caribbean . Mainly had bread cold salads and ham, cheeses and fruit I think the reason for this is because they also do half board at hotel so those guest have to pay for snacks such as chips and other cooked food, but hotel needs to find another solution as all inclusive snack bar is not what you would expect from a 5 star palace Bars Pool bar and piano bar were excellent. Waitresss and waiters serve you at your table so u don’t have to go to bar if you don’t want to . I went to the bar a few times and was served very quickly and hardly had to wait. Pool bar similar waiters and bar staff walk round the pools and tables to take your orders on a regular basis and bring them to you. All bar staff were very friendly and couldn’t do enough for you. Again service excellent. Pools Pools very good and water was not as cold as was expecting for November . Sunbeds again a little outdated and difficult to change settings without physically getting off your bed to adjust. Beach Beach is beautiful and we went for walks on a daily basis. There are naturist on the beach but no signs to warn u so if you have young children you might not want to venture to far away from the hotel on the beach , but to be honest wasn’t an issue as everyone basically just carried on as normal. If your beach lovers be prepared to pay 9 euros for two sunbeds and an umbrella as they are not free as part of hotel package as Rui do not own beach so charges apply Entertainment There is no animation team so if your looking for a quiet relaxing holiday this is the place. There’s a pianist and live singers in the evening which was very good with many guest getting up to dance . Overall an excellent holiday and the staff make it even more special. Corrajello town is a 10 minute drive away by taxi costing around 10 euros and we went there a couple of times for a Chinese a

Great hotel at one of the most beautifull beaches on earth. The food is excellent and the service is personal and kind.

We had a wonderful stay at this lovely hotel, it surpassed our expectations. The all inclusive was great although not necessary. The location is second to none. The staff are wonderful and it’s always being cleaned. The food was excellent and most of the entertainment was enjoyable. Will definitely return!