Bahiazul Resort Fuerteventura

This was our first attempt at the Villa vacation but not all out as it was within a complex and we did the B&B option. On first impressions the place looked to be immaculate and well maintained on the face of things. Staff are all friendly. Pretty soon the realisation kicks in as the villa is serviced once a week, in our case 4 days before towels were swapped out and the floors were cleaned etc, again the young lady doing so was friendly and thorough so no complaints there, only with the infrequent towel change. The pool is also done on the same day. The upsetting thing on this is that the following day there was a storm that has left the pool and patio area unusable and despite requesting that they come clean it again, their response was “Doubtful as there are 90 Villa’s with the same issue”. This is our last day ruined with that lack of empathy. No option of late checkout either as guess what, they need to clean the place for the next rental. We fully understand that bad weather is beyond their control but to just offhandedly reject a request was just poor in our opinion. The villa itself is pretty decent if just a little dated but it does have everything you would require for a self catering vacation. The pool in the villa is probably the most rundown looking of the entire place but again still usable, that is unless you come up against storms.

Villa: Club with Heated pool Time of stay: Christmas Location: at least 45 mins walk to nearest town & restaurants. 2 large supermarkets 5 mins away. Unfortunately our villa selection was very tired & outdated internally. Very spacious but the whole villa & pool area is well overdue a renovation. Internally very different to pictures seen on Instagram & holiday company website. The heated pool we paid extra for means it’s 26 deg. This is still cold especially in December & the sun was never on the pool. WIFI didn’t connect in child’s bedroom. Bedrooms are not connected which means when staying with children you have to sleep with all patio doors unlocked so they are able to get into the main living area & you if there was a problem. But this is straight out to the pool area. This is a security & health /safety risk. Buffet good selection at breakfast. Evening meal was generally good by buffet standards. Staff are exceptional. Christmas Day restaurant was decorated lovely & staff worked very hard. We paid extra for 140 euros each incl child for Christmas Day. There wasn’t any thing like an English traditional option of a Christmas dinner. It was disappointing for the amount of money paid. Taxi to corralejo is Approx 8 euro. It is far to walk at least 45 mins & wouldn’t fancy it in the heat or at night. 2 large supermarkets close by good value. Hotel externally very well maintained. Unfortunately our villa just didn’t live up to money paid, expectations & Christmas Day was a disappointment.

Another fantastic fortnight at Bahiazul After 4 vacations at this resort I thought it was about time I gave them a review. I’ve recently read the reviews about this place and was disappointed to see some negatives, like all resorts even the luxury ones, not all of them will satisfy people. However, Bahiazul do try to get it right, after 20 years of operating they are now in the midst of a long overdue upgrade to their villas, and having just recently having the pleasure of staying in one of the upgrades I have to say they are pulling out all the stops. I’ve read reviews from people having a pop about the staff, let me just say this, in 4 visits I have never encountered any rudeness or negativity from any of the staff, I’ve found them to be friendly, helpful and courteous and will always greet you with a smile and and a welcome. The villas and pools are cleaned to a high standards, The Wi-Fi isn’t the strongest so my recommendation to you would be to go to reception and ask for a Wi-Fi booster. The food in the main restaurant from breakfast through to evening dinner is fantastic and have a different themed night 7 nights a week with Friday night also being BBQ night. Keep up the good work Bahiazul and hope to see you again next year 😎☀️

We stayed here for Christmas. We had to be moved after first day as terrible smell coming from the shower drains and kitchen walls were damp with paint coming off the walls! Staff were quick to move us to another villa 6 5 but although better it badly needs an upgrade! Although master bedroom was fine the other two were musty and not aired for awhile. The staff here are fantastic and the grounds are very clean it’s such a pity that the villas itself let it down.

This resort has good and bad features. We certainly enjoyed our holiday but it was not the wow we were expecting and the “5 star” standard is not the same to comparable hotels on other Canary Islands. The biggest disappointment for our family was the pool area. The palm tree in the centre which is featured on all social media posts (unless you have the different type of villa which has a hot tub by the pool) was missing. It was replaced a dirty tub with dead sticks in it. It looked dreadful. If the tree had died I understand it can’t be immediately replaced but I’m sure a nicer replacement could have been found without much effort. I did call reception immediately and was told we could not move villas. Since emailing my disappointment the hotel have referred me to their website stating the trees and plants around the pool are not listed features so don’t book thinking you’ll definitely get them. Another disappointment of the pool was a green dirt line around the waters edge on the whole pool. I rubbed part of it off on arrival with a cloth which meant it was lack of cleaning rather than staining. Even on the day our pool was cleaned it remained. A similar orange line was around the hot tub which also wiped off. Both looked unpleasant. Rooms and pools are only cleaned every 4th day. I felt this was poor considering the cost of the holiday. I would have expected every second day. I echo what other guests have said about poor maintenance. The whole villa needed redecorating. Cracked tiles and paint damage throughout. The bathrooms were also very old and desperately needed refreshing. It is also important to note that the whole bedroom/en-suite is open plan in bedroom 2 and 3 so you can’t even shut the door to go to the loo! My teenagers sharing a room were not impressed! On a positive, the beds were very comfortable and the kitchen is well stocked. The villa was spacious and cool. The staff were all lovely and friendly and helpful. The food was extremely good and varied and we’re pleased to have chosen half board. In summary, I believe the resort has deteriorated since last year (based on the reviews I read before booking) and needs some investment and is not 5 star. We have previously stayed at Baobab Suites in Tenerife which I highly recommend. We would not return to Bahiazul.

If you take the time to read a few of the recent reviews you will see that the resort is under going a lot of refurbishment work on a number of Villas, which is needed. The refurbishment work isn't just paint and furnishings, it is drilling channels in walls all day every day Monday to Friday. If you are booking a Villa to spend time in it, forget it. It is a great place to stay, but not when the noise levels are so high that you cant even have a conversation with your partner. I would avoid at all costs until all refurbishment work is completed on the resort. They wont advise you about the refurbishment work when you book. I have attached some pics of the channels that were drilled in the next door Villa during our wasted stay.