Tài Khoản Khách
ngày 7 tháng 7 năm 2025
The room has probably the most bugs (dead or alive) I’ve ever seen. As soon as I entered the room, I noticed all types of bugs on the floor, on the wall and on the ceiling. Most of them are dead or moved slowly, which made me wonder if the hotel has used some bug treatment. I spent about 20mins to kill most of the bugs I could see, but there were still some left on the ceiling, which were too high for me to reach. Now if you wonder why I didn't call the hotel to sort the issue, there was only one person at the hotel by the time we checked in and he didn’t speak English. I don’t even think he’s a reception, instead he’s probably a security guard whose only job was to give us the key. Despite the fact that he doesn’t speak English and we had some misunderstanding over deposit/room charge, he was very friendly and nice. But he had no idea how things work at the room: when I entered the room, all light switches didn’t work, he was trying to call his manager to ask about it and I found the electricity control for the entire room was off and turned it on. In short, the quality of service and room cleanness was definitely not a SLH level hotel. Based on all the other reviews, I would tend to believe maybe this is just an one-off instance but I’m telling you what I experienced and you can decide yourself.
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