Các đánh giá Baldi Hot Springs Hotel & Spa

Amazing amazing amazing! I want to go back already! Hot springs were amazing, I love the option of having at least one of the hot springs open 24/7, they change it each night for cleaning purposes, they’re very strict on the towels, each one is literally accounted for otherwise there is a fee per towel, no big deal as long as you keep track, didn’t really need to carry a towel around anyway, the only downside I’d have to say was the Italian restaurant was much better then the buffet option, also the slides are pretty intense, I actually hurt my foot on one of them, but it didn’t stop the fun. Wish I were back there!

The staff were very courteous. They were helpful and very well mannered

熱帶雨林的温泉花園優美自然，非常適合全家出遊泡温泉♨️，從酒店花園看火山有遮擋，稍顯不足因為各種植物過於高大。

温泉很舒服，環境非常漂亮，據説是純天然火山温泉，分多個池子，越往上越熱，越往下越涼。酒店服務也不錯，對剛到的人會贈送一杯酒茶，神清氣爽。不過瑕疵的是酒店房間的衞生間浴池下水道可能堵了，體驗這塊不好，房間號是1204。

My recent stay at Baldi Hot Springs Hotel and Spa in La Fortuna provided a mix of positives and negatives, ultimately leaving me with a mixed impression. On the positive side, the hot springs themselves were very nice, clean, and conveniently located. They provided a relaxing retreat and were a highlight of the stay. However, the experience was marred by several issues. The front desk staff were not attentive, leading to a lengthy check-in process and a lack of responsiveness throughout my stay. While the breakfast buffet offered a good variety of options, the lunch buffet was only average in quality. Furthermore, I encountered issues with the hotel's policies regarding pool towels. Despite being provided with towels upon check-in, one was stolen while I was using the hot springs. When I approached the staff for assistance, they were unhelpful and failed to address the situation satisfactorily. To exacerbate matters, upon checking out, I was charged for the stolen towel, which felt unjust given the circumstances. Although I enjoyed the attractions of La Fortuna, including its natural beauty, I do not plan to stay at Baldi Hot Springs Hotel and Spa again in the future. The lack of attentive service, coupled with policy enforcement issues, detracted significantly from what could have been a more enjoyable experience.

Baldi was absolutely wondering, the staff was amazing and the hot springs were to die for. Amazing experience from the second we got there.

I did not like that we had to pay an additional $50 per night for my 10 year old daughter, but then were not provided with a roll away bed for her or even a towel. Our "view" was of a construction site. Our room was a "family suite", but it was just one giant room without even a sofa to sit on. It was not very family friendly. There seemed to be no perks to staying on-site at Baldi, other than breakfast. It was crowded by outside guests using the pools all but the very early morning hours.

My husband passed away just before our trip. We paid over $4,000.00 to stay here. I called as soon as I could to cancel this trip. Every reservation needed for this trip EXCEPT the resort offered a refund. Even tickets purchased that clearly stated no refund found this to be a unique situation that empathy and compassion needed to be shared gave a complete refund. When I tried to talk with someone about the situation they refused to speak with me or a translator. I could only send an email that they refuse to answer. I would warn any US citizen to ever stay at this resort.

There was very little to none hot water to bathe!! The drinks were very weak!!! And expensive for just sugar! The drinks were good during the week and as the weekend came they turned to water and sugar basically! Staff was good as far as service but the front desk staff needed attention!!

Lovely place. Our room was top notch and the free breakfast was delicious.

Large property with lots of options for pools, swim up bars, and water slides. Just what we needed at the end of our week long vacation in Costa Rica!

Great property to spend the entire time in the thermal springs. Absolutely beautiful but everything is expensive. There were times where the staff didn’t act very respectful. Looked like it was because we were Indians and not white Americans, which made us disappointed a bit, but overall a pleasant stay.

I paid over a $1,000 per night, there was limited availability of pool towels and the towels that were provided were torn. I have a picture. The resort was so crowded with the day pass people that there was no space to sit for the hotel residence. There was no reserve chairs, or anything else for the hotel residence paid thousands of dollars. There was not even bottled water available in the room without paint $10 a bottle when you paid over a thousand dollars per night for the room.

This property was beautiful and relaxing. Very clean. Staff was very courteous and helpful. We recommend this property. Breakfast buffet was delicious. Lunch and dinner food was acceptable but we would prefer more authentic Costa Rican cuisine. Restaurants offered many American choices.