Arenal Roca Suites

An absolute peaceful and romantic place to stay. The only downfall was that you had to be on the patio to have wifi and there is no cell towers for data.

When we checked in and Arith took us into the room there were dead bugs all over the floor and many more still flying around. He went and got a broom to sweep up the dead ones. Later that night I realized a bunch of tiny ants on the wall and was going to let Arith know the next day. The next day the ants were everywhere and covering my computer and my cpap machine. Just hundreds all over everything and I messaged to let Arith know. His response was he had some insecticide. I messaged to see if he was at the office and after 15 minutes I walked over and found him outside. He gave me a can of insecticide and then said that were in the wildlife and ants and bugs should be expected. Ive stayed at a few hotels around Arenal and this was the first time I have ever dealt with so many bugs and staff not willing to do something themseleves to correct the issue. Also, I was supposed to get breakfast daily but he only ever gave me one pass. I didnt want to deal with him anymore after the whole bug issue.

The property and rooms are fantastic, secluded in a picturesque setting. If the clouds break up, the view of the volcano is stunning. Getting to it, however, proved treacherous, as the property is approx. 1 mile off the main road, on a dirt/gravel road full of pot holes and small boulders. There is also a very steep incline which my rental car had difficulty climbing, losing power on the ascent. I had to coast backwards to get a running start at it both days we were there, ending up in the ditch the first time. A powerful, high profile vehicle is necessary to access this property safely.

This hotel is in a very beautiful location. Everything was in excellent condition and we really enjoyed our stay. The manager is very knowledgeable of the area and helped us with good advice for planning our activities each day. Look forward to going back.

The staff was very friendly and accommodating. Clean room. Great breakfast included. Love the atmosphere. Definitely would stay here again.

exactement comme sur les photos ! Endroit propre, confortable, calme, tout pour un excellent séjour. a noter toutefois qu'il faut faire 4 km sur une piste pour accéder à l'hôtel