Best Western Hotel Garden Spa

We had a smartbox present with spa and romantic dinner included... The hotel personnel was very nice and helpful, but the room we received was tiny, nothing special about it. The extra room we booked for my mother and daughter did not have the breakfast included, which was a bit of a bummer, taking in consideration the price... We were told the beach is close by, 5 minutes away and after we were directed towards the main street with shops and restaurants we walked about 25 minutes... The spa was less than what we were hoping for: A jacuzzi, two different sauna and something like a big bathtub for a pool. We were allowed only one hour, but in this time other couples were there, so we had to wait to use the shower or one of the spa places. No massage available or other services. The dinner took place in something like a fancy restaurant in the center of the town, but the food (the menu reserved for the deal we had) was not fine at all, we turned sick and with the stomach running after this dinner. Besides the restaurant was very busy and noisy and there was nothing romantic about it... The breakfast was fine, but the pancakes and pastry were not fresh, so the french breakfast was a bit of a let down. We left the rooms before check out time at 12.00, at 10 in the morning. I kept one key in case i wanted to come back from the beach for a shower and return the key at 12.00, as agreed and I informed the desk person. Even though my husband was there to return the key at 12, we were already (!) extra charged, because they assumed we left with the key... They agreed to refund but it will take around 3 days to one week. So there were ups and downs with this deal and the hotel stay... Thanks the weather and beautiful ocean site that we were left with a good feeling and we might come back, but surely for a better deal when it comes to accommodation.

Le rapport qualité prix n'est pas à la hauteur,La propreté est déplorable, chambre sale , photos à l'appui

Habitué des best western , l hotel avenue bois d amour ne vaut pas un 4 etoiles....nous avions la chambre 212. Moquette tachée, toiles d'araignée ds la chambre wc sans lavabo. pas de prise ds sdb. Finition médiocre. Petit déjeuner ne vaut pas le tarif, reste presque plus rien, même le pain. Spa propre mais pas niquel. Moisissures aux mur et ligne de flottaison jacuzzi sale et grasse. Personne du spa dit un bonjour très furtif et ne souri pas du tout . Manque d intimité car tt les rideaux sont enlevés. Cet hôtel ne peut pas et qualifié d excessivement sale mais il ya un gros manque de finition et d hygiène. A notre sortie nous faisons connaissance avec d'autres clients qui ont les mêmes ressentis que nous.