Checkin Flamingo

excellent value for money

A decent hotel with decent food and decent staff. But I give a low score for ONE REASON: There was a large group of special needs people using the hotel. From my experience working with autistic adults, there is no way these individuals should be sharing busy spaces - sometimes unattended - with young children. Their support workers were not good enough and these guests were walking alone around the restaurant - grabbing utensils and food from small children. At times the restaurant was like a farmyard - loud snorting and braying sounds. Guests constantly on edge, especially with their children. There are special hotels for these individuals and unfortunately they ruined the atmosphere and relaxation for a lot of guests. At one point one of the special needs adults tried to get into the lift with my children, who already had to leave the restaurant because of the sound of another one of them vomiting on his table. That nothing was done about this for the 7 days I was there is not acceptable. There were other security problems around the hotel but most importantly, they should not be accepting these large groups because it disrupts the enjoyment of guests.

1st time we have been with siesta hostess service on the way there was excellent on they way back no so although we where told she was new to the job the hotel flamingo apartments very very dated not very clean at all no fresh towels or bedding all week that would be extra The fridge was rusty the shelfs brocken kitchen utensils where so tatty we did not want to use them if some shut a door anywhere the windows shuck thuck not a present place to.stay at all and again the servservice depended on what staff where on Not one siesta holiday rep made a visit and I did ask at the desk and they day we where due to.leave I rang the reps on the number given 40 times with no.avail I resorted to leave a voice mail on the uk line because as it was su day there was no reply On the coach now nearly home still no reply from siesta Not a very good service at all So 1st night we paid about 10€ each for buffet absolutely foul so after that all meal s in local eateries omalys bar been the best for all our meals and the coaches were very uncomfortable At the flamingo Hotel apartments as always service dependent on who is working in the bar and I swear every time I got served by a different person I was given a different price so all in all we spent a lot of money in restaurants and the local spar never do this again