Cross Hotel Kyoto

The location is great, very near to shopping area, a lots of restaurant near to the hotel. The bed is so comfortable, and it’s very clean.

Located in a convenient location near to the malls but further away from the main Kyoto station. A lot of food choices around the stay.

Easily the best hotel that we've stayed in Japan so far. Location is great as what everyone says. Right smack in a shopping district with full of eateries. Too bad I only booked 2 nights in Kyoto. Should have stayed longer. Staff are accommodating and friendly. Guided me through their self check in system which is user friendly as well. Will definitely come back to this hotel again.

The hotel has an excellent location, making it convenient to walk to shopping areas and restaurants. The rooms are spacious and equipped with air purifiers. The staff are exceptionally attentive, showcasing Japan’s unique sense of hospitality. They even help call taxis and walk guests to them.

Upon check-in , the lady at the front desk was being rude to my family members. Insisting that they were wrong as my family was checking in while I was parking the vehicle. Bad service by the front desk.

The location is perfect, the service is good with the room being spacious and clean.