Mercure Kunshan High-tech Vientiane Hui Hotel

This was our second trip in 3 months. The staff at the reception when signing us in and clarifying our passports were quiet rude this time. They were confused and kept insisting our passports were expired. They kept saying silly things in Chinese assuming we didn't understand. I am living in china for 6 Years and last time I have been home was Feb 2023. They kept reading this date and saying it was wrong even though it clearly shows I entered china again after a holiday on the date. Despite this we still enjoyed the stay. I must applaud the staff at breakfast. They were friendly at all times and spoke English quite well. Always smiling unlike those ladies at the reception. We wanted to book in again in two weeks but may re think this.

酒店環境非常好，早餐挺好吃的，工作人員也很親切，晚上去看演唱會還有第二天去吃飯都熱情地給我們指路，真的非常感謝！！

房間乾淨整潔，前台服務態度很好，還給了房型升級，非常開心的一次入住體驗，早餐很多選擇，味道也很好