City Comfort Inn (Kunshan High-speed Railway Station Renmin Road)

Location was perfect and also my initial consideration, right at the center of city. No much to expect except for those standard items example - service, cleanliness or comfortability therefore to my surprise, the rooms were cosy and clean (guessed it’s because they were newly renovated or not long ago) but, but except for some minor hiccups example - air conditioning controls (remote and wall mounted) + room WiFi needs pre-logging on before connectable (used my phone hotspot to fix problem)! Everything was fine until the next day slightly before checking out, they cut off my room electricity abruptly half an hour before checkout time! Imagine if you’re still using the bathroom! This needs serious attention as I have never encounter such scenarios before, in my entire life experience of travelings and staying in hotels. Never. Of course my booking came with the “late checkout privilege” so why the rush? Oh and they did offer an upgrade of room (when checking in) but, but with additional charges! Wondering if these misunderstandings were “intentional” or caused by miscommunication between the hotel management and platform, a sales technique? Please clarify: rewards enjoyable/ available after booking, if possible thank you

設施：還行吧 衞生：還行吧 環境：還行吧 服務：還行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧行吧

酒店的地理位置比較方便，在人民路上，特別好，之前的服務還是挺好的，聽説現在換了老闆了，所以，服務還是跟之前不一樣，有所差距，停車場的空間不是特別大，門口的保安，説話聲音特別大，可能是害怕我們是聾子聽不到，所以，特別大聲，房間角落都有蜘蛛網，忙的忘記拍照片了，每次拖地，拖完了拖把要清洗，消毒，跟廁所一樣，都有腥味，還是不到位，餐廳的服務員，去吃個早餐，沒有到時間，餐盤裡麪都不補了，總之，出行這裏酒店，完全跟連鎖酒店的店名不是掛鈎的，完全是掛羊頭賣狗肉，是連鎖酒店，但是裏面的管理很混亂，樓下可能是網吧，特別嘈雜