Candeo Hotels Kumamoto Shinshigai

Location was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.

Great stay, easy walk from the tram/bus station and many food options within the area. Room was spacious and clean!

Love that the spa is open through the night. Accessible to train station and bus terminal

This hotel is amazing! I stay with my family and the place is just spotless. Loved the large bathroom two sinks available! Dont get me started with the outdoor onsen and that was fantastic after a long day of driving. Breakfast is great and the place is within walking distance to the shopping centers, we end up having dinner at the Kumamoto Food stall. Cosy place, nice beds, Netflix and YouTube available on the TV, coffee and tea and free amenities for guest to enjoy.

Great location. Strongly recommended for families who like shopping and eating.

Excellent hotel for staying with family and friends, and even alone. The sauna and bath on the top floor is excellent and open until late at night. Definitely recommend!