The Waterfront Hotel Kuching

Have been to Kuching couple of times but 1st time staying at this hotel, chose it due to proximity to the Waterfront. Stayed at the King size room with a view of the DUN building and waterfront, can watch light shows every night from the room at 6th floor. Room was very spacious. Hotel is old, the mirror door was cracked. My concern was that as the hotel is linked to a mall and the mall share the same lift with the hotel, it keeps the lifts busy and us hotel guests have to wait for the lift and some non guests were able to access the rooms level if they just stayed in the lift even though they intend to access the mall, which I witness many times. Weirdos from the mall can just come knocking at your hotel room since they can just follow you to your floor without having to tap hotel card in the lift! To me this is a security and privacy concern to the safety of hotel guests. By right, non guest should only be able to access the lift up to the lobby or use a separate lift that doesnt give access to the pool and rooms. Or the lift to the mall for hotel guest be kept separate. Breakfast spread was good though I find ex at RM30-40 for my 6 year old. She could eat breakfast for free in european hotels. Pool water is also cold as you don't get the sun in. Hotel staff are all very helpful.

A great stay in waterfront, old hotel, but the furniture and cleanliness still acceptable. Great for business traveller. But suggest hotel to make a specific smoking area outside the hotel, so the smokers not standing right infront of entrance smoking and disturbing the incoming guest, the smokes are "welcoming" the guest giving unplesant experience. Very convenient access to shopping mall, but the shopping mall are old, not much star shop and eatable food, no much chinese food, nearby chinatown also not vibrant. All shops are closed. The good thing about this hotel is the direct access to shopping mall and basement parking, free parking for guest in and out without paying, ideal for car rental guest, no need to worry about raining. Loccitane shower and shampoo really good and add points.

in the centre of downtown what more can u ask for and for me it’s the best hotel boutique for traveller to enjoy their stay here with easy adjacent to the Plaza Merdeka Mall via Lobby Floor and Level 4 link to Mall FoodPlaza for people’s to meet. highly recommend to everyone for best amenities and river/city view with Club Floor or normal floor for u to enjoy the serenity’s. furthermore the Level 13 if a must to visit for sunset view’s and chills with the love one’s.

Location convenient. Great view of the room facing the river. Hotel staff are friendly and helpful.

The hotel renovation was abit outdated but overall, service provided was great ! Location is good too.

The hotel location is considered the best among other big brand hotels like Hilton and Sheraton, the hotel is right beside the waterfront and carpenter's street, however the are tends to be jammed during weekend and at night. The interior of the hotel is also a bit dated and without maintenance, however, the service is impeccable. Will consider staying again for future trips.