Pullman Kuching

Phòng có kích thước lớn. Bữa sáng đa dạng có thể có nhiều lựa chọn hơn. Nhân viên phục vụ trong quán cà phê không phải là chuyên nghiệp, vì khi tôi yêu cầu nĩa và muỗng, cô gái chỉ vào tủ và yêu cầu tôi tự lấy. 😂

Phòng nói chung là sạch sẽ, có nhà vệ sinh lớn (có bồn tắm) và bữa sáng tự chọn tuyệt vời. Vị trí tốt trong khu vực thị trấn quá.

Still under renovation so the lobby is a bit messy and Grab almost can't find the place to pick me up. Stephanie offered me complimentary breakfast, though my booking doesn't inlcude. Short one day stay so didn't get to use the facilties. Will visit again next when renovation is over.

Even the hotel is undergoing renovations , services in general are great! Location is strategically located in the heart of Kuching

To be honest, I am very shocked to find out this hotel is currently under upgrading. You heard noice of drilling during day time. The family room that I was staying is abit dated. The dust on the bathroom counter top is missed. The small fridge is barely functioning ( not cool). Add to that, the hotel doesn’t offer complimentary parking for driving guests. Their basement carparks is closed for renovation. The reserved carparks in front of their hotel lobby entrance is reserved for their staffs! However, I have to say the services from the doorman, the security and the room cleaning crew are awesome. They are super polite and really accommodating. Always offer their generous smile s and helping hand. I wish these are the qualities of the check in front desk would have 😢 When I finally checked out, there is no expression of regret from the staff for the noice and inconveniences for the guests staying at the hotel at this renovation time. They should have offered me free stay or any token of appreciation. Nothing! I spend 3 nights staying at that hotel but not able to enjoy the staycation. Truly disappointed. I will never go back to Pullman anymore.

Although the hotel was undergoing construction and upgrading they have allocated/ relocated things such that it did not affect my stay. Slight noise pollution during daytime but did not affect my rest at night. Overall very satisfied.