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Ngoc Anh
Phòng studio hướng biển
Lưu trú vào thg 7, 2024
Vợ chồng
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 4 thg 10, 2024
Ok ổn ... Cũng tốt🥰
Phản Hồi Từ Khách Sạn: Hi,Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
Tài Khoản Khách
Phòng studio hướng biển
Lưu trú vào thg 1, 2023
Gia đình
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 2, 2023
Khách sạn đẹp, phòng rộng rãi… thức ăn rất tuyệt cho bữa sáng tự chọn. Tôi thích khách sạn này vẫn nỗ lực cho đồ vệ sinh cá nhân và các tiện nghi cơ bản khi đi du lịch, danh tiếng!
Con gái tôi rất thích hồ bơi và cá nhân tôi nghĩ rằng khách sạn này là nơi tuyệt vời cho kỳ nghỉ. Điều duy nhất có thể được cải thiện là tần suất thang máy
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: CHÀO,
Cảm ơn bạn đã bình luận mang tính xây dựng của bạn. Chúng tôi sẽ xem xét vấn đề này và nêu vấn đề với bộ phận liên quan. Hãy chăm sóc và giữ an toàn. Hy vọng sẽ gặp lại bạn để có trải nghiệm tốt hơn.
Rainy Turner
Phòng studio hướng phố
Lưu trú vào thg 1, 2025
Người đi công tác
17 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 28 thg 2, 2025
2nd time stay , very clean , big & comfortable room .
Comfy pillow & mattress
small kitchen with all essentials
nice view , good food
Recommend for all
a big dirty on blanket
Dịch
6/12
Phản Hồi Từ Khách Sạn: Hi Rainy,Thank you for taking the time to share your feedback, both positive and constructive. Our team is committed to continuous improvement, and your insights are valuable in that process. Looking forward for the better experience in future.
MTHaris
Phòng gia đình hướng phố
Lưu trú vào thg 1, 2025
Gia đình
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 23 thg 2, 2025
I gave no complaint about this hotel except for a few
1. The path from parking level 1,2,3 to the lift lobby should be well lit and bright and should not look like a backyard. The lift area at parking should be paint and clean up. After all this is 4 or 5 star property in Kuantan
2. Coffee house stop serving coffee and anything at 1030 am. Only tea. That is strange. It was a weekend nite!!.
The rest like location, service and amenities are good. Photos show view from the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Hi Mr. Haris,Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
Ryan Then
Phòng studio hướng biển
Lưu trú vào thg 1, 2025
Người đi công tác
21 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 2, 2025
Great hotel with great facilities. Slightly far from town but still very accessible and worth it for the price with the great ocean view.
Dịch
Phản Hồi Từ Khách Sạn: Hi Ryan,Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
Tài Khoản Khách
Phòng studio hướng biển
Lưu trú vào thg 1, 2025
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 2, 2025
After a year, drop here again. Choosing a sea view room... everything is good.. bed is big, clean, comfortable, fresh scented. I love the smell. Friendly staff at reservation counter. Will be come and stay here again on next visit. Wake up early in the morning to catch up a sunrise moment here.
Dịch
6/9
Phản Hồi Từ Khách Sạn: Hi,Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
Người Dùng Ẩn Danh
Phòng studio hướng biển
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 3, 2025
First experience with Swiss-Belhotel. It was awesome. Thank you for the hospitality. Food was superbb and delicious. Surrounding was very neat.
Dịch
Phản Hồi Từ Khách Sạn: Hi,It's wonderful to hear that you enjoyed your stay with us! We strive to Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
XTRAIL
Phòng studio hướng biển
Lưu trú vào thg 1, 2025
Vợ chồng
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 12 thg 2, 2025
Great location near to the beach . Easy check in process.
My seaview studio unit room is very spacious and comfortable. Staff are friendly especially the security guard very helpful and friendly.
Nice view of the sea from my room. Late evening can see fisherman boat line up going home.
A lot of parking available.
Overall ok. Wifi is not reliable.
Dịch
Phản Hồi Từ Khách Sạn: Hi,Thank you for taking the time to share your feedback, both positive and constructive. Our team is committed to continuous improvement, and your insights are valuable in that process. Looking forward for the better experience in future.
JRwondermom
Phòng studio hướng biển
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 3, 2025
Nice hotel for its price
The location was quite good since our target beach is teluk cempedak( we just took grab around RM12* price depends on time &demand)
Our room was clean and very spacious .
Complete amenities. They refill the coffee and bottled water(compimentary) coz we stayed here for 3days.
The view from our room was nice with beautiful sunrise 🌅
Their breakfast were ok 😋 many selections provided
The staff were friendly and nice 😍
The beach i think walkable, since many guests walking before sunset but we never try coz from afar i see the sand color was greyish( also we prefer the teluk Cempedak beach)
Booking here was ok ,good value and nice hotel other than the small hotel near teluk or the big pricey hotel there which cost a lot.. Just a penny grab taxi were good to reach teluk 😘
Location wise, still ok since there's a nearby grocery/market in the area selling food/restaurant. Dont forget to buy some local batik 😉
There's also some tourist attractions near the area like :Kuantan Art street and the Kuantan 188 tower .
So convenient for us commuters just take grab taxi everywhere you go here😘
As for me i will book again this hotel👌
Dịch
6/10
Phản Hồi Từ Khách Sạn: Hi JRwondermom,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and appreciated the room, amenities, and friendly service. We're glad the location was convenient for your visit to Teluk Cempedak and that you had the opportunity to explore nearby attractions. We look forward to welcoming you back on your next trip to Kuantan!
appleamisha95
Phòng studio hướng phố
Lưu trú vào thg 12, 2024
Gia đình
13 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 2 thg 2, 2025
It was a pleasant stay here at Swiss-Belhotel Kuantan, the check-in & check-out process were smooth, the studio room was large, the beds were comfy & cozy enough, the room was clean and we were satisfied with all the amenities provided. The hotel was located near the beach so you can totally enjoy the beautiful view from the poolside. My son loves the mini waterslide there, the breakfast was okay though we think the hotel can improve the variety of it. Free shared parking with the reaidence building. And you will need to prepare deposit of RM100 in cash/CC with RM3 tax.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Hi,Thank you for taking the time to share your feedback, both positive and constructive. Our team is committed to continuous improvement, and your insights are valuable in that process. Looking forward for the better experience in future.
Tài Khoản Khách
Phòng studio hướng phố
Lưu trú vào thg 12, 2024
Vợ chồng
7 đánh giá
3.5/5
Đăng tải vào 18 thg 1, 2025
The twin bed room was big and spacious on the 23rd floor (highest floor is 26). The hotel is beside the sea and windy throughout the day. It is convenient to take a taxi to the city or Teluk Cempedak beach.
However, I was charged RM100 for early check-in because there was nothing to do until 3 pm. The reception could have been more flexible as there weren't many guests staying at the hotel or giving us a seaview room for the additional RM100 charge.
We had a fright when the door of the lift could not close completely after we went inside. Luckily, we managed to get out and take another lift.
Dịch
6/11
Phản Hồi Từ Khách Sạn: Hi,Thank you for your constructive comments. We apologize that our service did not satisfy your expectations. We will investigate these and immediately raise the issues with the related department. Take care and stay safe. Hope will see you again for a better experience.
Trina83
Phòng studio hướng phố
Lưu trú vào thg 12, 2024
Gia đình
14 đánh giá
2.5/5
Đăng tải vào 3 thg 2, 2025
Bad experienced with staff-customer service at check in & check out. Only the swimming pool given enjoy and fun to my kids. Breakfast also no variety food. Better find the best menu from outside and not recommended to taken breakfast. After this, if i visit kuantan, no more to check in here. Very dissapointed😓
Dịch
Phản Hồi Từ Khách Sạn: Hi, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
Hidayah Suldin
Phòng studio hướng biển
Lưu trú vào thg 12, 2024
Gia đình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2025
Bilik bersih n besar.. sangat selesa.. Kolam pun sangat best .. Nice hotel for family.. Will repeat again.. one of the best hotel in kuantan .. Cuma parking dia sekali ngn residences kena pusing byk kali baru dpt parking..
Dịch
Phản Hồi Từ Khách Sạn: Hi Hidayah,Terima kasih kerana memberikan komen yang positif! Kami sangat menghargainya dan berharap anda akan terus menikmati pengalaman anda di tempat kami. Kami mohon maaf atas kekurangan servis sepanjang penginapan. Pihak hotel akan mengambil tindakan untuk memperbaiki hal tersebut. Terima kasih atas sokongan anda!
kakijalan
Phòng studio hướng phố
Lưu trú vào thg 12, 2024
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 1, 2025
The bed is great! Hotel is clean, next to the hotel there’s a restaurant for celup tepung and it’s good. If u take the sea view, u will be having a great view but all i wanted was to sleep.
Dịch
Phản Hồi Từ Khách Sạn: Hi,It's wonderful to hear that you enjoyed your stay with us! We strive to Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
Tài Khoản Khách
Phòng studio hướng biển
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2025
Nice staying experience, Facilities and cleanliness are in good condition.
Dịch
Phản Hồi Từ Khách Sạn: Hi,Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!