Các đánh giá The Penthouse KLCC

Nice 🥳🥳🥳

Hotel located in prime area and spacious rooms. But no lobby available for waiting. No lobby boy available for shifting luggages and guiding the room location.Sometimes reception is empty without receptionist. No storage area is available in case if you want to checkout and wait.

Penthouse with kitchen, washing machine and big fridge very convenient

Clean and nice view

my booking was registered to be 1 queen bed and 2 single beds, but i was given 2 queensbed instead. When i asked for it to rectified, i was told no other suite are available and that the service apartment was fully booked.

Best service

房間有蟑螂，衞生很差，床單被罩枕頭都是黑的，住了兩天，也不打掃，換用品，太垃圾了

沒有窗户，不能通風，其他都很好，酒店服務人員都很負責，也很熱情

Photos are certainly not what this apartment is. We booked the presidential suite and was shocked at how it looks. It's also a duplex not a single floor. Finally once you book it there is no way they entertain any request to refund or to leave early. Be warned.

We stayed on the 57th floor - penthouse unit #57-5, that had commanding views of KL Tower and KL surrounds. Though the apartment is in need of some refurbishment at some areas, generally, it is clean and very spacious. The views, the sunset and the working jacuzzi totally made up for it. The ladies at the reception are friendly and helpful. You can deposit your luggage with them while you wait for your room to be ready. Note that you do have to carry your luggage up to your room. There is no conceige. Other tips: 1) the lift only shows buttons to G and 6 floor. Tap your room card and the lift will take you to your floor 2) there is a smartly stocked mini mart on the 6th floor should you need any sundries. There is also 7-11 and a cafe at the ground floor 3) Note that you do have to pay for parking at the basement which is RM 30 per day for unlimited entries. The ladies at the reception will organize it for you. 4) the reception area is a small, non-descript counter that shares space with a cafe. The same counter also serves guests from The Bed KLCC Hostel. 4) You will also need to prepare RM 1000 deposit in cash which will be refunded to you upon check out. 5) WiFi works well, kitchen comes stocked with cutlery, plates, cups etc. There is a stove, oven and fridge in the kitchen. There is also another fridge on the upper floor where the balcony is. 6) the unit comes with a jacuzzi and a sauna. So, enjoy!

Good location as its close enough to Petronas Tower and our room has the view of the KL tower. This is more like a apartment suite as its like a condo unit with all of a house facility. We got the 2 bedroom which size wise is good and comes with extra room. Good for long staying but not really for staycation as it doesn’t feel like a hotel. Rooms was big enough for family but feels empty maybe because of lack of decoration and furniture.

we were very sceptical after reading all reviews. however our stay turned out to be so perfect and wonderful. we were enchanted by the million dollar views from all rooms and also very happy to be served well by the staffs. everything was next to perfect. only thing they clean the apartments on alternate days and you have to pay for parking which was still totally worth it. thank you to the staff and managements for such a perfect stay. we highly recommend as it is in the prime KLCC area surrounded by all malls and eateries. just below is also 711 which is so convenient. Highly recommend and will surely be back. we were given room 56-5.

Front office staff (female Filipino staff) was rude in handling tenants. And forced tenants to leave as she didnt want to explain further about her fault. She was not helpful nor informative despite the fact that she acted like a manager. There was a Chinese male staff intimidating tenants like a ******** as if to back up the Filipino staff. I would not recommend this hotel at all to anyone. Hotel management should be strict in picking out quality and diligent staffs with proper manners and courtesy. Thank you.

Good evening. The front office (Filipino staff) was rude and arrogant in assisting tenant. This was a severe shorfall reflecting the hotel's reputation. There was a Chinese male staff intimidating the tenants by his actions. I personally urge future tenants to be cautious in accomodating The Penthouse KLCC. I really recommend the hotel's administration to take serious action on this matter as it has been a reoccuring behaviour from the same Filipino staff. Thank you.