Các đánh giá The Riv- Riveria, KL Central By Homebrickz

Tôi đánh rơi khoá phòng vào ban đêm. Tuy nhiên không thể liên lạc bất kỳ ai để nhận được hỗ trợ và phải ngủ ở nơi khác cho tới 9h sáng hôm sau mới được hỗ trợ để có thể vào phòng nghỉ ngơi

Unit type is the same. Self check in and check out. Tooth brush everything is self provided. Check every cleanness before next tenant.

I’ve stayed in many places, but this was by far the **worst experience** I’ve ever had. I booked through Ctrip for the first time, and because the price was ridiculously cheap, I thought it would be a good deal. I couldn’t have been more wrong. As soon as I opened the door, the **place smelled like absolute sewage**. I’m not exaggerating—**it literally smelled like ******. After looking around, I discovered the stench was coming from the toilet. The sewage area was disgusting—**full of hair, filth, and looked like it hadn’t been cleaned in forever**. It was clear no one had bothered to do any maintenance. The **floors were covered in sand**, like they hadn’t been swept or mopped in ages. I could barely walk without feeling like I was walking on dirt. And the **bed sheets**? They were covered in dirt, so much so that I could tell they hadn’t been changed. The **pillowcases** were gross too. And they charged me for cleaning fees? How is that even possible when the place is a disaster? I immediately reached out to the host via WhatsApp to complain. They replied the next morning with a weak “thank you” and completely ignored the severity of the situation. Then, as if it wasn’t bad enough, out of nowhere, they messaged me at **5:58 PM** to say they’d send a cleaner at **6:30 PM**. **What kind of service is this?** I didn’t come here to deal with cleaning problems! I came to relax on holiday, not clean up someone else’s mess. I’ve heard people talk about Homebrickz, but after this **nightmare of an experience**, I can honestly say I will **never** book with them again. The place was filthy, the service was non-existent, and it was **not worth the price at all**. I’m beyond disappointed. I’ve attached a picture for proof, and trust me, you **do not booked here**

Overall, I really enjoyed my stay. The view from my room was stunning, and the location was super convenient, being just a short distance from NU Central Mall and KL Sentral Station. It made getting around the city so easy!

Stayed here recently and it was awesome! The location is perfect—so many great restaurants around, and public transport is super close, which made getting around really easy. Plus, the view from my room was amazing. Definitely recommend this spot if you want somewhere central and with a nice view!

overall quite good. very good value of money at prime location. the contact is very helpful. highly recommend. willing to pay extra if there is washing machine inside

Room was filthy when I checked in and smelt terrible! After complaining they came and gave it a 5 min clean up but still left toothpaste on the walls in the bathroom. Other rooms have Netflix already to go. This one no tv channels. Check out was simple though..

the condition of the room is very good, clean, cheap... just far from restaurants, cofee and sugar are not available... anything is good enough for me... another day I will come and rent this room.. thanks

Last min to stay and found this fantastic accomodation. Very nice view on the top floor, nice room and nice person to contact with. definitely will come back again 😉

Service is good. Accidentally left my key and phone inside the room but they helped me get into the room quickly. Room was clean and well maintained. It's near to kl sentral (walking distance)

⭐️⭐️⭐️⭐️⭐️ I shad an amazing stay at the Hotel! The staff were incredibly friendly and attentive, making me feel right at home. The rooms were spacious, clean, and beautifully decorated. The location is perfect for exploring the city, and . I can't wait to return!"

the staff are very helpful, sporting and fast-replies. the actual check-in time was actually at 3pm but then i asked them for an early check-in at 2pm and they said can , very grateful for that. but the towels provided were just 2 pcs meanwhile my family and i was 3 persons in total but its okay lah. would love to stay here again soon.

Everything is ok except the long waiting check-in process that drags to 3 hours.

The staff are very helpful and  polite even they are very busy but try their best to reply … with the price and location, I am totally impressed and happy… I will surely comeback again when my next visit in KL