PAVILION EMBASSY KLCC BY ELITE HOST

Hotel bagus.clean.view cantik. tapi kenapa cek in 3pm cek out 11am.. toooooooo rushing. Pool best.anak2 enjoy.. definitely will come again!

不愉快的一次體驗 浴缸非常骯臟 地板也很骯臟 11am 就需要Check out 還要付定金 很不方便 11樓的car park 轉到頭都暈

非常不錯的公寓，撿漏定的酒店，可惜衹住了一晚。

位置不錯，樓下有便利超市，到雙子塔步行15-20分鐘，是個公寓樓，大堂在三樓停車場的一個大約6平方的小隔間裏，應該是公寓管理公司，大概是二房東的意思，整租了幾套然後當做民宿出租，每家公司的房間不一定在一起甚至不在一個樓層，超過晚上九點還是十點需要自助辦理入住，二房東會發給你取房卡的視頻，但沒有去電梯的視頻，因為取完房卡有兩個電梯廳，好在我們晚上11點多到的時候還有一位工作人員，給我們辦了入住但是更換之前的房間，新的房間窗簾是壞的，衣櫃門是壞的，沒法打開，第二天去溝通，是另外一個工作人員，沒有任何錶示，問他要水，也沒有表示，反饋給攜程，攜程溝通了之後告知這家公寓衹有第一天入住會有礦泉水，之後就沒有贈飲了，表揚一下攜程，海外酒店入住之後協助溝通很及時，效率還是比較高的。房間內部跟照片一樣，裝修還可以，看着比較新，空調很足，牆上有爬蟲，可能跟東南亞氣候有關，牙刷偏硬，沒有拖鞋，建議自帶洗漱用品，退房時間為上午11點，到時間會有工作人員上來檢查房間，和第一天晚上辦入住是同一個人，整體態度較好，面帶微笑。走的時候建議提前叫車，公寓一樓大堂不允許放行李。

I had a pleasant stay at Pavilion Embassy KLCC. The apartment was clean, comfortable, and very convenient. Check-in was smooth with clear instructions, making the whole process hassle-free. The location is excellent — easy access to everywhere I needed to go, with a mart and even Luckin Coffee right below the apartment, which was a nice touch. The only downside was that the air-conditioning in the master bedroom wasn’t strong enough, which made the room a little less comfortable compared to the rest of the apartment. Aside from that, everything else was great and I enjoyed my stay. Would recommend for those looking for a well-located and easy stay in KL.

Shot vacation with my family. I love to stay again but pls train your receptionist . Before check in must pay myr 200 for deposit. After check out the reception like Bangladesh/Nepalese refused to give the deposit cuz have stain on the bedsheet. I’m already explained just my daughter choc milk can use detergents but he laugh. Why you laugh isn’t funny? Where your manner as a reception? We always clean the bedsheet in our room just ok only baby milk not very difficult to clean! In the bath tub have a lot hair my wife clean by herself pls clean & check your 🛀 at the water trap! Overall we enjoy to stay here! Kids friendly airbnb! Hope you can check better for cleanliness.