Zulian Aparthotel by Artery Hotels

Nice breakfast, nice location, plenty of useful shops and places to go around it. Room was fine and I slept well. Perfectly satisfied.

They have very beautiful breakfast

受付が別館にありました。 宿泊先にはパスワードで玄関を開けて部屋に行きます お部屋は綺麗でした。ロビーにウォーターサーバーがあって助かりました。 クラクフ中央駅と中央広場のちょうど真ん中の立地で 徒歩圏内で移動できました。 チェックアウト後も荷物を預かっていただき、しっかりとしたセキュリティで助かりました。

Wszystko zgodnie z ofertą, dogodna lokalizacja, miła obsługa,

This is the worst hotel I have ever been in. I had a reservation for 7/12-7/14. When we arrived we were early so had to wait to check in. After checkin she told me our room would be the next door outside on the street, push in the pin code to get access to hotel. It was FIVE doors down no elevator which I know some hotels don't have them. We carried our luggage up two flight of stairs first floor with no help and went down a dark hallway to the end where our room door was all rickety and old. The room was a disaster, it appeared nothing like the online pictures and the beds were old and worn, along with sheets and pillows. The desk area was completely worn and chipped from damage and the carpet was filthy and stained. There was a left over soda under the curtains from it not being cleaned and inspected. After all this the absolute worse, was no AC. According to staff they only have AC on the fourth floor. No where on their website does it say they are not ALL air conditioned. The windows were cracked about 3 inches and there were no fans. Lamps are from like the 70's and didn't even work. There were no visible outlets. The furniture was worn and appeared filthy. After speaking to the staff she first said she could refund me my money and she called her manager where she spoke all in polish she retracted and said i needed to take it up with my travel agent but they could not refund me any money. I had to reserve another hotel several blocks away. DO NOT BOOK here!!!! We are disputing the charges where they lied and said that we used the room. I have proof in video when we entered and left and then checked to another hotel. This place is shady and disgusting.

This is the worst "hotel" I have ever stayed in!!! How it is called a hotel is beyond me, it's the nearest thing to a hostel I have ever come across. No elevator, No on site staff (only in morning at breakfast) dark dingy reception area, (you have to check in at sister hotel, down the road, which is also dark and dingy) the receptionist was very unhelpful, she didn't even greet us on arrival, just handed the keys and barely spoke. When we walked up the 3 flights of stairs, carrying heavy luggage we entered the room. Well, I wanted to cry, the room was tired, dirty carpet, mismatched and broken furniture, and one wall was painted in black emulsion. The "hotel" is situated on a run down street with double tram lines, semi derelict buildings and loads of graffiti sprayed on buildings. Breakfast is self service in an outbuilding, the staff didn't greet anyone or interact with guests, just spoke amongst themselves and ignored everyone else. In my opinion the only positive thing I can say about this place is that it is situated quite close to the main hub of things. I certainly will not go back to the Zulian "Hotel" or recommend it to anyone I know. On my return, I did complain to tour operator.