Premium Hostel

Check in was easy and quick with a friendly receptionist. They let us check in slightly earlier which was great. The room is basic, but is pretty much what I expected. One of the sheets had a large brown stain on, the cleaner was in the hallway so we asked her to change it and she did straight away which was good. We asked at reception later on that day (different receptionist) for another pillow as the one they supplied was super thin and was just told NO! Super rude! Was a 'little bit' far from the main square, however with Bolt being Really really cheap, just £2.50 to get into the main square we didnt mind at all. We were there 3 nights and the room wasn't cleaned or towels changed within that time. Breakfast was a sandwich from a local Deli, a biscuit, a yoghurt pot and an apple with a bottle of water, which you collected from reception. There was a kitchen at the end of the corridor where you could make tea and coffee, which they supplied free of charge. Over all definitely worth the money, would have liked an extra pillow, and perhaps one change of towel would have been nice.

There is a variety of rooms. Dorm rooms with (just) four beds (not bunks) and attached bathroom are better than in other hostels in the same price bracket. The renovated place is light and kept clean. Check-in is straightforward and pretty well organized. All facilities such as the hot shower and WiFi worked well. Beds were comfortable. Good there are lockers. Enjoyed the modern well equipped kitchen where I could cook and sit at one of the many tables. The location is within walking distance to the old town. Since the last time I stayed here, more guests behaved rather anti-social. Moreover, there were groups with youngsters (sometimes loud). At the court yard very early in the morning someone would start his motorbike (noise!). Every day the same. There is not always someone at the reception. I used the luggage storage for which you need a key. Because the receptionist was absent, I missed my bus. So plan enough time to pick up left luggage.

Very good place, location is perfect - very close to the bus and tram station, clean rooms, kitchen is perfect and comfortable. 24/7 reception is working and the staff is very helpful if you have any questions about your journey here in Krakow.