Railay Princess Resort & Spa

Rất tuyệt. Chúng tôi được chào đón bằng đồ uống rất ngon và sảng khoái. Nhưng không nhận phòng trước 2 giờ chiều vì đang là mùa cao điểm. Ăn sáng ngon nhưng dịch vụ qua điện thoại ban đêm không được tốt. Nhưng tôi để bộ sạc điện thoại trong phòng nhưng ban quản lý khách sạn đã gửi nó đến Bangkok, điều này thực sự đáng trân trọng. Tôi nên đề cập rằng vị trí hoàn toàn lý tưởng vì không cần phải đi bộ từ bến phà. Đề xuất.

Trải nghiệm tuyệt vời Nhìn chung Kỳ nghỉ của chúng tôi tại khách sạn đã vượt quá mong đợi của chúng tôi. Các tiện nghi tuyệt vời, nhân viên rất tử tế và mọi thứ đều rất sạch sẽ. Trong thời gian lưu trú, chúng tôi đã ở hai phòng khác nhau. Phòng đầu tiên hơi cũ, vấn đề duy nhất là mùi hôi nồng nặc bốc ra từ cống thoát nước trong phòng tắm. Ngoài ra, phòng rộng rãi, thoải mái và sạch sẽ. Phòng thứ hai chúng tôi ở mới hơn nhiều, có phòng tắm tuyệt vời và các tiện nghi rất tốt, thoải mái nói chung. Điểm trừ duy nhất trong phòng này là gối, không được thoải mái lắm. Vị trí của khách sạn rất tốt. Mặc dù hướng ra phía bãi biển ít đẹp hơn (Railay East), nhìn ra rừng ngập mặn, nhưng khách sạn nằm n*** trước bến tàu nổi, điểm đến chính của bãi biển. Khách sạn cũng có lối ra phía sau dẫn gần như thẳng đến trung tâm thị trấn nhỏ và chỉ cách Railay West, phía đẹp hơn của bãi biển, vài phút đi bộ. Nhìn chung, lợi ích về chi phí chắc chắn là xứng đáng.

READ BEFORE BOOKING My experience at Railay Princess Resort was absolutely horrendous. The hotel was disgusting, our room was filthy, the bathrooms were full of toxic mold, and the entire place reeked of such a foul smell that it made me sick during the night cause the smell does become worst. Breathing in mold is dangerous, and staying here felt genuinely unsafe I want to specially advertise for them thinking of coming with kids, pregnant woman or health problems to be careful! To make matters worse, the management outright lied to us. After seeing the conditions, we were assured by the manager that we would be refunded. But once we left, they completely went back on their word and refused to give us a single cent back. They even refused to refund the boat ride off the island, which left us literally trapped unless we kept paying them. I ended up having to book a private boat at a much higher cost, but honestly, we didn’t have a choice! Looking at their reviews, it’s clear this is not a one-off situation. Railay Princess Resort has a pattern of mistreating guests, lying, and refusing refunds. They clearly know that if they honored refunds for the number of complaints they receive, they would go out of business. This hotel needs to be shut down until they fix their mold and pipes situation or at least advertise it before people are literally stuck there we only boat to return to safety, without mentioning the unwelcoming person at the front desk (the concierge man was really nice thank you), the WiFi was also not working in our room, and the door is really complicated to lock but they says it’s normal because it’s old, really unsafe, thief or the monkeys could easily come in. The place might have been nice 15 years ago now it’s chaos! However the place is nice with nice view from the beach to walk on (no seats on the beach by the hotel) I would recommend to visit from a day tour only! Avoid this place at all costs, do yourself a favor and stay somewhere that actually values their guests’ health and trust. Here are the real pictures!!!

Amazing place, it has two pools, a spa centre (tried the raditional thai massage - its was good), gym, very tasty breakfast. Airport transfer was really useful as the place is quite difficult to reach on your own.

The hotel is in a good location, as soon as you step off the boat you are at the hotel entrance. The amenities were very old, and there was a bad smell from the sewage. The shower was very old and rusted and the water was not so warm however the area around the hotel was nice with plenty of bars, restaurants and shops close by. The beach was quite clean.

Amazing hotel-so comfy and the pool is wonderful! The breakfast was delicious. A fantastic location too.