Tài Khoản Khách
ngày 7 tháng 11 năm 2024
Rooms are nothing like online. Ant infested bathroom Woke up this morning at 6am (day 2) with x2 mice in our room coming in from the hole in the ceiling. Asked then Refused is a room change, place was dirty and staff were very unhelpful!! A staff member come into the room to help with the mouse that was in our room, got it after an hour of trying to catch it. As soon as they left I opened the bathroom door to find another one in the bathroom to which someone else come and killed… then left blood splattered all over the shower. I asked for a room swap to which at first they pretended like they didn’t understand me and instead just “checked us out” we then waited a further 30 minutes thinking something f was being done and I asked again for a room swap, the woman eventually agreed as new guests were coming in and I wasn’t shy about explaining the mice in our room. Otherwise I don’t think they were going to help us . The room they moved us into hadn’t been cleaned from the previous people who had been staying in there. At this point we just decided to shower & leave immediately. Avoid this “resort” at all costs. This was absolutely not a resort & you couldn’t pay me to go back!
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