Ben25w
ngày 15 tháng 4 năm 2025
We stayed 3 nights at what was advertised as a 4-star Aonang Princeville Villa, unfortunately, it fell short of expectations. The room we received had visible mould, and the air conditioning vents were black and filthy. Additionally, the curtains and walls had noticeable stains, making the overall ambience looking unkept.
On a positive note, the hotel's location was good, making it convenient for exploring the area. The reception staff provided pleasant service, which was appreciated. However, the lack of adequate toiletries in the bathroom was another disappointment.
While the location and service were commendable, the room conditions did not reflect the standard one would expect from a 4-star establishment. I hope management addresses these issues for future guests.
Dịch