travelogueranonymous
ngày 3 tháng 4 năm 2025
We had an absolutely amazing stay and safari experience at Mara Intrepids. This was our second stay at the same lodge and we certainly don't regret having come back! Terry at the Heritage Hotels reservation desk made a great start to the service levels with a very smooth reservation experience. The cab service that he arranged between airports at Nairobi was very prompt and professional. The domestic flights were smooth (there was one change of flight on the way in and a direct flight on the way out but both were operated smoothly and on time). Once we got to Mara Intrepids, the hospitality was impeccable. We had a nice room right by the Talek river - at different points in time during the stay, we could spot a crocodile sun bathing, a hippo taking a dip and a bushbuck curiously looking at the room. The room was fairly large with good amenities. In all aspects of our stay we were so well taken care of - the tent with the oh so wonderful hot water bags at turn down by housekeeping, the wake up visit to the room with coffee/tea, the restaurant staff, the lip smacking food - every little detail was so wonderfully attended to. The restaurant staff even had a little song and dance cake ceremony at our last meal - it really made us feel special. As for the safaris, we couldn't have asked for a better guide than Samson - incredibly knowledgeable about the savanna and its flora and fauna, he made every safari ride an amazing experience for us. He was courteous, friendly and had a wealth of information to share on every ride. He knew the animals in the area like the back of his palm and could predict what they would do next. He always positioned our vehicle to help us get the best view, at the same time, respecting the forest and other jeeps, if any. Thanks to him, we had some amazing sightings and heard some interesting stories of the Mara. The staff attended to our every need- in addition to Samson, some names that we would particularly mention are - Sylvester, Sheila, Geoffery, Chef Francis Bella standing in for Chef Oguma (all from the restuarant), Mary, Debbie (reception), John (housekeeping), Clifford (security), and Gilbert (who helped me with the twist in my ankle). We returned with fabulous wildlife memories which we will cherish for a long time to come. And we are already looking forward to visiting again!
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