Tài Khoản Khách
8 tháng sáu, 2024
The stay has been a great experience at the Taj Kovalam! Personalised touch was extended by a lot of team members, a special name to mention here is of Jasmine from the Front Desk. Her small gestures, extra effort and a lot of affection and care for our four year old is definitely worth a mention! From the moment we entered the property till the time we left - she really did it all that could have taken to give us a great delightful experience. Our four year old remembers her by the name "Jasmine Didi" amidst the numerous phone calls he made to the reception. Chef Munish made sure that he did whatever he could to please the little one with his food! Mr. Vinipugal was also someone who was really warm to meet! The housekeeping supervisor lady was extremely pleasant and did take good care of our little one! A hiccup that was brought to the notice of Mr. Suku was attended by him, and we were taken really good care of. A special thank you to Shadab and Mr. Suku who went out of their way to make sure that the experience was overturned, and we go back really happy! Thank you to the entire Taj Team, you have lived up to what you're known for and you have given us a lot of pleasant memories to go back with!
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