Grandis Hotel Kota Kinabalu

I enjoyed the food and beverage in the hotel. Even has Senior discounts too. The staff is friendly and helpful. The room is super spacious with a bathtub. Laundrette detergent has a lovely fragrance. 10/10 service. Stayed for five nights.Sin$100 good deal.

I had a wonderful experience during my stay at this hotel. The room was spacious, and very comfortable, with all the amenities I needed for a relaxing stay. The staff were exceptionally friendly, professional, and always willing to help with a smile. The location is convenient, making it easy to access nearby attractions, shopping, and dining options. Breakfast was good and the overall atmosphere of the hotel felt warm and welcoming. I truly enjoyed my stay here and would definitely return. Highly recommended for anyone looking for comfort, great service, and good value.

Automated carpark was awesome and most of the staff were courteous and attentive. Room was clean and decorated beautifully, it was waste that i didnt choose to stay another night there as i had wanted try another hotel.

We stayed here after checking out from Marriot, because of its location, near to the Jetty and next to the Suria mall. We checked in the family room, which is very big. However, the hotel is a bit old, and some of the rooms are not clean. BUT, they immediately rectify the error by changing the room, made a sincere apology, even upgraded the room. This happened not to my room, but to my sibling. They actually wanted to check out and change another hotel, but they promptly rectify the problem and in the end, my sibling is happy with the new room. The location of this hotel is really great, with a good mall next to it, also a saefood restaurant not so far from it. My kids enjoyed the pool at the hotel very much.

We stayed in the Deluxe Family Room for 2 nights. Overall, everything was good, but the paid parking was a downside. It cost RM15 per entry/day, and I ended up paying RM45 throughout my stay. While it’s not a huge amount, I felt the hotel could have provided complimentary parking—especially when Le Méridien, located right in the middle of the city, offers it for free.

Great location. Nice view. Staff were excellent!