Ming Garden Hotel & Residences

Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words.

1. Water heater at my room not function 2. Breakfast too expensive 3. Choice of breakfast its not reasonable with price.

Got upgraded to king sized bedroom. All amenities were good, so many plug points & got study table. Perfect for those who travels for work. However i feel like the carpet was a bit dirty, need to wear slipper inside the room (they provide slippers). Room was so spacious for me alone🤣

Feels like home. Everything are perfect. Safely always comes first

Good enough for business traveler.

Nice. Strategic location. Easy to find food and surround by shoping complex like imago, suria.