Các đánh giá Kota Kinabalu Marriott Hotel

stayed here recently during the new year's countdown. location wise the hotel is within 10 minutes walking to IMAGO mall (can also easily grab there for lesser time) and about 20 minutes car ride to the airport. food provided at the hotel was very decent with a variety of choices. the hotel was clean and comfortable. overall, nothing much to nitpick on except on the fact that it can be relatively pricey during peak periods. 

If you are still looking for a good hotel, I highly recommend travelers to come to this hotel. The counter staff is very polite in front of a smile, and the hall is also very spacious and comfortable. They will also be very polite to take your luggage. The most important thing is that this place is very convenient to go anywhere. The room is very clean and hygienic. I am very satisfied with this place. I give it 10/10 .I will come here again next time.

This place is great, clean and the food delicious.. the staff also friendly and helpful.

Wonderful experience stay at this hotel, nice view and location. Comfortable

Beautiful view. We paid a little more when we arrived at the hotel to find out that the rooms we booked were not facing the sea side. The upgrade was worth it, we could see the sunset. Love the location, it’s a short walk to the tourist areas with restaurants etc. Pool was lovely. Breakfast average. Overall pleasant.

Excellent facilities 😁! Cleanliness is good. Upon arrival around 3pm, no bellboy at the hotel to assist us with luggage. The reception who helped us with our check in is very unprofessional. 2 of them have keropok on their desk and eat in front of me. Later they even exchange each other’s keropok. I didn’t see her wash hand before handling my hotel room key/document! Other service, for aircon and hot water issue, after cll them, they came quite on time to fix problem. The only reason I will return will be their hotel room size, excellent room view and breakfast view. Thank you

Decent hotel, great location, the receptionist is very HELPFUL, especially Nigel, assistant me with everything and provided the best solutions, highly recommend and definitely gonna come back 😀

Very satisfied to stay at marriot hotel. Will repeat again soon 🫶🏻

I would just rate it like a 4 stars hotel. Don’t expect too much, and it will be great. Breakfast just normal, waitstaff was a bit inattentive, not sure which table bring us to. didn’t book a seaview room, but my room was totally a blocked view 🤣. Can only see a huge rooftop of other buildings. But the room is clean, cleaning service quite good, I asked for more water and they did gave me more. One of the highlight could be their pool. Great sea view, I enjoyed it a lot. location is decent, still need to walk a bit to reach the main city area.

Good location and wonderful view

1. A serious water leakage was found surrounding the glass partition and door after I took shower at about 11:00p.m. An half of the bathroom floor was covered with water, it was wet and slippery. 2. I tried to call for hotel staffs' assistance by pressing "At Your Service" on the room telephone as directed but no response. 3. We had no another way but except came down to G/F conceirge to inform the hotel staff and finally the hotel had agreed to change another room to solve the problem at 12:30a.m. then went on bed very late at night around 2:00a.m. 4. At around 6:00a.m., I prepared to take a shower again before went out for breakfast, but it was horrible that no hot water was supplied and even no water supply was found in the bath tub. No prior notice was given at all. Again, I pressed the "At Your Service" button serveral times but also had no response. Then we were upset to come down to inform conceirge. 5. Hotel staff in conceirge said an engineer would come up within 10 minutes but it was late and he came more than half and hour. He explained that the problem was due to the hotel switched off the pump so the water pressure might not be strong enough. 6. Then we were upset to come down to inform conceirge.t is impossible and no one would expect such a case happened in a 5-star hotel especially in Marriott. We are extremely disappointed We couldn't sleep and our holiday was seriously disturbed and tainted by this unpleasant case. 1．浴室漏水嚴重半夜12:30要更換房間。 2. 電話呼叫客服沒有回應，每次都要直接到地下詢問處處理問題。 3. 酒店為了省卻成本，不知什麼時候把水壓泵關掉，導致早上六時起來洗澡沒有熱水及其後更差不多沒水。 4. 早上六時又要走到地下找客服處理，結果等半小時後開水泵後才到房間說處理完成。 從來沒有住過五星酒店像這樣，整個晚上根本不能睡，沒有時間睡就是處理問題，非常失望👎🏿

New hotel, I like the swimming pool and gym room so much. Overall services are good and polite.

Rooms opposite each other, hotel allow us to leave lugguage for 2 days before check in which is great help to allow us travel light to Kundasang. Many thanks!!!

We loved our stay at this hotel. The staff was helpful and friendly, and the check-in and check-out process was super quick. The location is excellent. It's within walking distance of Imago, with stores and restaurants outside the hotel. The room was great. I have to say the bathroom area is spacious, but the doors are a little weird. The room was clean, and the bed and pillows were comfortable. We also had the Saturday night buffet. It so happened that the buffet was busy that night, and I think they could have prepared better, but overall, the food was fantastic! Highly recommended.