Hotel Ambassador

Improvements needed Good location and friendly staff in the bar. Ok breakfast. Other than that I’m not so satisfied. Was hoping for better sleep. My room was in the old part of the building. In need of repair in some areas. See pictures. The room was warm and it was not able to make it colder since the air conditioning only works during summertime, they told me. Radiator was on minimum temperature. I recieved a fan from reception, but it was still warm. Only had one visible plug for electricity accept for the bathroom so I had to remove my charger to be able to use the fan. The window was against inside of the hotel. So didn’t help to open it. The room seems to have thin walls. I could hear noice from the elevator from the room. Would not accept same room again.

Great location. Right on the Main Street. The lady on reception was very welcoming and friendly. Breakfast was Ok and what I expected for a Breakfast in Slovakia I would have given this a good for the above. However, the rooms are old and really need modernisation. The heating was on too high and I couldn't find a way of lowering it. The bed was small (single) and I could not get the shower to work (the connections to the wall were hanging off) The bedroom needs a facelift. They are old.

This hotel is located on the main street, Hlavna ulica, where many of the main sites are located, so your close to the sites and so many restaurants and shops. The room was a little on the small size but just right for someone travelling alone and the furnishings were very nice, all around the hotel. The gentleman I dealt with at the front desk was ever so helpful and friendly and spoke English very well. There was a stocked mini fridge and prices were reasonable. Bathroom was of good size and spotless. If you walk down that main st, past the Cathedral, you'll come to a square where there is a memorial to Russian soldiers who died there in WW2. To the left is a very large 3 story mall. On the near side is a bus stop where many busses stop including #23 to the airport. At the airport, there is a nice little aviation museum for those interested. One word of warning about the restaurants in Kosice. I found they have some long wait times for a meal. One place told me it would be 1 1/2 hours to get a meal, so ask first. The breakfast at the hotel is good.It was great too that its price was included in the price of the room. Most I've been to, you have to pay extra. If by chance you are taking a train from Bratislava, try to get a reserved seat. Your probably best going to the Slovakian railroad site. It's about a 5 1/2 ride with numerous stops. An expres train runs on certain days that has fewer stops which I got but 3 times I had to move out of the seat I was in, not fun when your dealing with luggage in a 6 seat compartment. I was lucky that my roll away was sturdy enough that I could use it for a couple of hours I was sitting in the hallway.

Hotel is great location right on Main Street of Košice. Everything is walking distance from here! The room was nice but a little dated in a lot of ways. Fixtures and fittings weren’t great in bedroom. Bathroom looked new and stylish however. Very disappointed with the body/hair soap provided however. This looked the part but felt extremely cheap/low quality and stripped my hair completely of any natural oils, and left my skin red and sore. Also, there was literally nowhere to put anything on the side of the sink. I had to put all toiletries on the floor while I was here, which was annoying. Most luxurious hotels you don’t need to put your toiletries on the floor around you. The bed and duvet etc were very comfortable and felt of real quality, so can’t fault how well I slept. Breakfast was nice and good selection of foods available. The lights on landings on my way up to my room stayed on for about 5 seconds then turned off automatically, which was very annoying when trying to take luggage up or just trying to walk up the stairs in complete darkness. All in all great location, and with some more attention to detail over certain things, this would have been a really nice stay. Thanks to all staff also who were very polite and helpful.

Value for money is poor with a room-rate the same as nearby brand hotels with superior amenities

My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was unexpectedly lengthy. With only one receptionist available who was preoccupied with a demanding couple ahead of us, we were left waiting for an uncomfortably long time. The procedure itself felt unnecessarily tedious, requiring details that seemed excessive for a simple check-in. The hotel's condition significantly detracted from our stay. It appeared tired and in need of maintenance, with visible wear and tear throughout the premises. Our room was particularly disappointing; from a malfunctioning bathroom door handle, water damage around the sink, to a low-pressure shower and a lack of proper heating. The absence of a blackout blind, a clunky TV menu, and a carpet that was both faded and worn further contributed to our room's lackluster ambiance. Additionally, the tea and coffee amenities were unsatisfactorily tucked away in the wardrobe, and the presence of a cheap plastic trolley in the bathroom was not what we expected from a hotel that claims luxury status. Breakfast was another letdown, with a noticeable lack of labeling on the food items, including allergen information. The options were limited for those who do not eat pork or are allergic to eggs. Although soya milk was available upon request, it was not readily accessible. While the hotel's location in Košice is undeniably convenient, other aspects such as the wellness spa left much to be desired. The spa required a private booking at an additional cost of 25 euros and a two-hour preparation time, which seemed unreasonable for what is marketed as a luxury amenity. On a positive note, the staff were friendly and helpful throughout our stay. However, the overall state of the hotel, combined with the disappointing breakfast and the restrictive access to the wellness spa, means we are unlikely to return. For a hotel that positions itself within the luxury market, The Ambassador Hotel falls short in delivering the quality and service one would expect for the price.