Aegean View Aqua Resort

Arrived late security checked us in and showed us to the room. Was very apprehensive after the mixed reviews. Room was clean and tidy, yes bathroom dated and needs some TLC. But this is a 3 star hotel. Clean and tidy , very spacious. We had 2 bedroom by a pool, great views. Even a little bar which saves us heading to the main pool. Food was great, something different each day. Cocktail , usual AL depends who poured to strength ect. The toilets down by the main bar definitely need TLC, none of the toilet doors lock, toilet roll holders all broken. But clean and tidy other wise. Entertainment of evening could definitely be better, we had as much fun joining up with others and playing Uno. Day activities much better. Overall we had a fantastic holiday and I would definitely return given the opportunity. All staff welcoming, lovely spread Out hotel, so never felt over crowded. No mad rush to get a sun lounger,table at meal times ect. It seriously doesn't deserve the negative reviews. People need to have a more realistic expectation of a 3 Star hotel

The staff were friendly and helpful .The food was brilliant and so much choice. Whistle we were there though there was children's disco, pool tables, snacks,ice cream of 3 different flavour lots of drinks to choose from. We loved our stay and are very grateful for all the help given to us as a family with a toddler. Thank you all at the hotel.

We are back from a short break and feel very relaxed. The reception staff were very helpful on arrival. We were given a room change last minute as I had a broken ankle and could no longer get up the stairs to the original booked room. I loved the fact there are multiple pools around so there was no rush to grab a sun bed and you could find a pool to match your needs. Food was very varied and when I went to the Greek night they quickly found a vegetarian alternative. The views are amazing and whilst you are out of town (we liked this fact) you could easily get to Kos town using the free bus shuttle or taxi. Yes some aspects were dated and need better upkeep but the price reflected this so we were happy with our holiday.

This was a lovely hotel, stunning views, very relaxed atmosphere, no fighting for sun-beds, so have lie in. friendly staff. Plenty of food to choose from. We would definitely visit again. Don’t book an island boat trip through anyone, you’ll be packed in like sardines, go to the harbour yourself and book, we went on a three island cruise, the princess Diana boat, very relaxing, fabulous staff, gorgeous food and they don’t overbook people , you’ll have a better experience.

Upsides: Views from the hotel are amazing and lots of pools to choose from. Entertainment staff, David, Oliwia and Cindy were great on our stay, very friendly and kept the positive energy going! Food is OK, nothing special. If you love cats there are a bunch that are quite friendly. Downsides: Some bar staff, particular the curly haired man, think his name is Dimitri, was particularly rude during our stay. Everything was such a hassle for him to the point lots of people started complaining. Claimed he was always too busy and refused service in some occasions which we did not expect at an all inclusive hotel. Hotel wasn’t close to full capacity for it to be ‘busy’. Some of the pools, particularly the water park (which consists of 2 kids size slides and another out of use) was disgustingly dirty, it wasn’t cleaned once during our 10 day stay and probably hasn’t been cleaned for months. Cleanliness in general is not great, our room was never cleaned once, only beds remade. A lot of people complained about mould in their rooms along with other things. The entire place seems very dated and could do with some renovations. This could easily become a 5* with some good TLC and management due to its location but the downsides let it down so much. Not enough staff: whilst most are friendly they are clearly overworked. The manager didn’t seem great, I watched her berating staff and also witnessed her being very rude to new guests one evening. Very unprofessional. Overall, the stay was OK. I would definitely return to Kos. The island and the old town is beautiful to explore and for things to do. Would I return to this hotel in its current state? Probably not.

Having read some awful reviews just before we were due to stay at this hotel, we were expecting some sort of Greek Colditz, so were pleasantly surprised to find it’s far from that. Yes, as others have pointed out, it does have some issues, old and tatty furniture, cleaning a bit erratic, broken paving stones causing possible trip hazards etc, and various maintenance problems. But on the other hand, we found the food to be perfectly acceptable with a wide choice (although the same wide choice a lot of the time) and you’d have to be the world’s fussiest eater not not something you liked every mealtime. Our room, 355, was spacious, clean enough with amazing views over Kos town and over to Turkey. We had a pool right outside our apartment which was lovely and we have no complaints about cleanliness. Also, it was far enough away from the entertainment to suit us perfectly. We wanted sun, a nice pool, fabulous view and peace and quiet and we got all of them. People with children would probably prefer to be nearer the main pool as there were various things going on and I understand the entertainment teams were really good. The bars had lots of unbranded cocktails which I thought were lovely but I don’t think the beer was great but as I don’t drink beer, I couldn’t really comment or complain. We used the free minibus down into town one day but you have to book the times you want at 6.00pm the previous evening as it gets booked very quickly. I think what people have to remember is that this hotel is cheaper than most All Inclusive hotels in the Mediterranean, so in my opinion represents good value for money. It’s not a British 4* standard, more like 3*, so don’t expect luxury, and if you’re determined to find lots of niggling issues then you will find them. But we saw lots of people there enjoying their holiday, as we did.