Naivasha Kongoni Lodge - Lakefront Getaway

My review is copied from Google but I wanted to share it on Tripadvisor so everyone can see how amazing this place is. We came to Kongoni lodge as a couples safari trip. Kongoni lodge is located next to Lake Olodien, which is a smaller lake next to Lake Naivasha. We have had the best time and experience ever. The service that this lodge offers is gold standard and I cannot recommend them enough. We are both vegetarian and the chef came up with a new menu everyday to suit our requirements with HUGE portions sizes. Everyone was incredibly attentive and the hotel grounds were kept to a very high standard (clean rooms, pool, well maintained plants) - the staff work incredibly hard to maintain the grounds and this pays off as the area looks immaculate. Prior to our trip we messaged Bilha who works in Kongoni who gave us the recommendation of Steve - he was our driver during our time in Lake Navaisha who picked us up from Nairobi Airport and returned us to Nairobi. He was our driver to Nakuru & hells gate and had very knowledgeable tour guides - Steve in Hells Gate & John in Nakuru. He was always on time and very accommodating. Bilha also recommended Aden who is a local guide who gave us a bird watching tour of the area and he was the most knowledgeable man and just spending a couple of hours with him I felt like Iearnt lots! If you come here definitely ask for these people as you will have an incredible time. This place superseded any expectation I had of Kenya and I do sincerely hope you read this review and decide to book with Kongoni Lodge.

Naivasha Kongoni Lodge was one of the lodges and camps that we stayed at on a 19 day safari through Kenya and Tanzania booked through Tapestry of Africa. We were a group of three, a couple and a single, and we found ourselves staying in a huge two bedroom, two ensuite ‘house’. It was gigantic and excellent! King size beds in each room. Both had large newly renovated bathrooms with large showers and nice bathroom products. The furniture reminded us oldies of being in real life The Flintstones. The lodge has a large restaurant and bar that overlooks a really nice pool. Unlike most lodges and camps that we stayed at, Naivasha Kongoni is a la carte. The food was very good. The drinks menu was large although some requests were lost in translation. What you got when requesting wine was more miss than hit. Breakfast was a la carte as well and very good even if everything that was delivered didn’t necessarily match its description. The scrambled eggs really needed the rest that was supposed to come with them. Naivasha Kongoni Lodge was another lodge with wonderful smiling staff, great accommodation and great food. We definitely recommend the lodge if you are travelling to Lake Naivasha and Crescent Lake Wildlife Sanctuary, either on an organised safari, or as an independent traveller, but be aware that it is on the other side of the lake and quite a way from the town

One of the most beautiful resorts I have seen set in a picturesque locale. A must go-to in case u r looking for some peace and quiet. A perfect getaway for some calm downtime situated at one end of Naivasha. The cabins are warm and very thoughtfully decorated; so is the entire resort with well-kept lawns and pretty flowers. The food spread is lavish and appeals to an international palate. The staff are warm and take pains to make you feel at ease. Well done team for taking such good care of us - Asante sana team!

The Bathroom facilities and the lodge itself was excellent. Wifi was available in the lodge which was a real blessing when travelling with kids. The staff was very supportive and nice. The lodge is surrounded by a beautiful garden area for trekking etc. Lovely place to relax.

Kongoni lodge is a place we visited before We booked a cottage with 2 bedrooms for my mother and ourselves (couple) as husband was doing mtb race - this was confirmed 4 weeks in advance The night before the race we headed to kongoni lodge for the night. My driver also called the lodge to book his accommodation there. We arrived at 7pm. Front desk gave us welcome drinks, hot towels took our passports and made us fill up the forms But just before passing the keys she casually informed us that we will only have 1 bedroom for 3 of us and the other room in the same cottage was already occupied by a sick traveler who will depart next morning: We obviously jumped. Firstly There was ample time for the hotel to contact us before we arrived at 7pm and inform us so we can make alternative arrangements - the roads leading to kongoni werr bad and this was was a pure waste of time especially when everyone is exhausted after the ride from Nairobi Secondly to make us fill up forms, provide them passports then tell us the news was not acceptable. This could have been said upfront vs after all admin In addition the female desk manager was not honest - she stated repeatedly she couldn’t get hold of us. We didn’t get any missed calls. Also there is email, phone options? my driver confirmed he spoke to the lady manager to reconfirm his own room booking and even received 2 phone calls that day to enquire about the time we were supposed to arrive Finally after we protested about sharing a cottage with a sick traveler - she reluctantly offered an option for us to move to another hotel but we have to make our way there, check out in the following morning and move the stuff ourselves back to Kongoni it would cost us 10,000 kes but we had to pay kongoni directly. An arrangement we couldn’t figure why This was not feasible as husband was racing the following morning 7am till 3pm I was to follow the race as well. This meant we had to pack by 6am and check out from the hotel and mode stuff over to kongoni. Before going to the race Then unpack again at the new room at their lodge assuming the guest recovers. We are appalled at how this was being managed - the lack of honest and upfront communications. Finally the lady assured us she would be on standby to assist We tried calling back when we were at the replacement hotel to find rooms for ourselves Needless to say the kongoni front desk never picked up our calls I am appalled how they had treated and dumped us without any remorse, or attempt to help us despite this massive glitch. Till today none of them even called to apologize to us I will never recommend them to anyone and urge all to rethink as well at this unprofessional, irresponsible and unhelpful management

While we liked the general vibe of the hotel - with it's rustic cottages, swimming pool and walkable areas inside, the residential areas require maintenance. The food was tasty, but compared to other hotels we stayed at during our safari, had a lack of options. It rained when we were staying at the hotel and we had water dripping into the cottage. The bedroom, although well maintained was really loud due to the rain and we hardly managed to get any sleep. The bathroom was really rusty and dingy. Although the nice staff cleaned the bathroom once again upon our request, the condition of the bathroom was bad. I would only recommend this hotel to people who are looking for a brief stopover, but not for longer stays.