Tài Khoản Khách
ngày 1 tháng 5 năm 2025
The stay was very pleasant, and I really appreciated the aesthetic appeal of the room. However, I’d like to mention a few areas for improvement:
1. Curtains: The room curtains were quite light, and there was no blackout layer to block direct sunlight, which made mornings a bit uncomfortable. Installing blackout curtains would greatly enhance guest comfort.
2. Bathroom Odor: There was a persistent unpleasant odor from the bathroom, particularly near the bathing area. It would be great if this could be checked and resolved.
3. Lift Issue: The elevator was not functioning during my stay, which caused inconvenience.
4. Check-in Process: The check-in process, especially for bookings made through platforms like MakeMyTrip, was quite slow. It took over 15 minutes for me to be checked in. A faster onboarding process would improve the overall experience.
Thank you for your hospitality, and I hope these suggestions help enhance future guest stays.
Dịch