Raajkutir - Ihcl SeleQtions

Hospitality was excellent.

Hotel have best customer service , highly recommended.

This was a wonderful experience. The layout, the ambience, the artefacts , the cleanliness all were just mind blowing. The staff were well trained and extremely courteous. The room was well made . There was a pursuit of perfection in each domain. And boy, the sleep quality was excellent with 0 % outside light and relatively noise free in the centre of a big city

The room was really good and the linen and pillows were very cozy and comfortable. Nicely maintained property. We would like to visit here again and have suggested our friends also to visit this property. The property is antique and has antique fixtures and furniture which makes it more beautiful.

I hope this compliments will reach to the eye of RaajKutir Management team The entire team has made my stay incredible! And all these names deserve my gratitude and management team please look into their promotion 1. Rikki - very professional, excellent English , he represents a good team lead and amazing personality which all Indian hotel should take as example ( also a very good looking *** ). He makes me and mom feels safe and comfortable at all time with all the needed informations updated time to time. 2. Prakash and Raj - both my favourite front office team whom always at their best. I mean these two boys need attention from management as they really give 101% to their service. One night i was terrified due to some noise outside my room and Prakash was in front my door seconds after i called the receptionist. Hoping the lady receptionist name starts with K could smile more. 3. Dearest kitchen team Chef Bisvanjit - i hope i got the name right Such a sweet chef whom always accommodates my requests in regard to food and also gave us an opportunity to cook in their kitchen. Chandan - this guy also deserves a big thumbs up ! He is always on his best smiling face and giving his 101% to his guest. Bravo Chandan ! Now to 3 special ladies : Maumita ,shayshree ,unnati - in all my experience staying with Taj hotel these 3 girls has caught my attention. They always by my side during breakfast and because of them i actually learned a-lot about Kolkata and its best side. From Durga pooja to shopping information they gave me the best guide so a big thank you ladies ! Lastly in RaajKutir i had an amazing Spa experience by Manipur lady ( i forgot her name sadly ) Raajkutir should be an example in every aspect to all indian Hotels as it delivers top notch hospitality. Thank you ! Yashtaara Malaysia Room : 108

Overall good stay, special thanks for Mr Prakash at the reception. Food was good at East india company. However we have grave concern about the street dogs that move around the property and very much at the Courtyard. It was an unfortunate incident that during our first night stay on October 4, 2024, 2 street dogs chased my wife- she was scared and got freezed in panic. We have videos of a dog moving around very openly at the courtyard. This was already reported to Mr Raaj, although he tried to justify and wanted to show it as normal but later agreed about the seriousness of the situation as the hotel would be held responsible for any mishaps, specially when families visit the property with kids. Hope the management takes care of it asap.