FabHotel Airport Green Arcade

Chi phí giường rất cao, phòng không hoạt động, không có phòng tắm cho khách hàng, rất khó chịu, trải nghiệm giường rất tệ

Hệ thống dây điện hở trong phòng tắm. Không có thông gió trong phòng. Phòng có mùi ẩm ướt. Giường không thoải mái. Nhân viên lịch sự.

The behavior of the staff is unprofessional, as they seem to view customers as liabilities rather than valued guests. Instead of providing friendly and attentive service, the staff appear indifferent and impatient, often waiting for customers to leave the property. This negative attitude is evident in their interactions, which lack warmth and respect. Customers feel unwelcome and undervalued, leading to a poor overall experience. The staff's reluctance to engage positively with customers suggests a lack of proper training and a disregard for customer satisfaction. Improving this attitude is crucial for creating a welcoming environment where customers feel appreciated and respected. By fostering a more positive and service-oriented mindset among the staff, the property can significantly enhance its reputation and ensure a more pleasant experience for all guests.

In reality hotel rooms are average… Room is dirty … staff is pretty much well behaved..Tv is not working properly..

Hotel rooms are very small with very low maintenance/cleanliness, even the bathroom mirror is missing and not cleaned well.

Services are not good, hand was not in bathroom, staff is not good, location is good, food is not very bad