Tài Khoản Khách
ngày 28 tháng 2 năm 2025
Worst experience, the staff are not well coordinated amongst themselves causing inconvenience to the guests. When you book my a third party , then provide you the worst room possible with non functional showers, no TV remote, no dental kit, soap & towels. We checked in on 27th February 2025 evening. We asked them to show a demo room to which they showed us the best room & when they got to know we are booking then switches to an other room. We went out for dinner, our room got locked. They asked us to change the room, we took everything went to a different floor. At midnight around 12:30 they asked us to shift again because supposedly that specific room was pre booked a long time back by a guest. This was very unprofessional of them when asked why was this confusion, they claimed we are night incharge & then person instructed was day incharge. We bad experience altogether.
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