Palm Leaf Resort Koh Tao

Don’t book the standard bungalows unless you don’t mind staying in very basic accommodation. Very hot inside, hardly any room and the bathroom was awful. To be honest they could do with demolishing the standard bungalows and starting again. The balcony area was falling apart and the staff told me they would be replacing it when we leave on the Saturday. We didn’t have any electricity from 9 am to 5pm for one day of our 4 night stay, We had a view of a metal pole with all of the bath mats hanging out to dry. Overpriced and the interior photos were misleading.

Very nice newish bungalows, relatively high end, at north end ofbeach, away from big party area. Great view of beach and gulf from my bed in sea view bungalow. Only downside is I assumed at that price point there would be a pool, but there’s not (although you can swim in ocean there), and there little restaurant plays annoying regale and rock music all day that you can hear in the bungalow and interferes with what otherwise would be idyllic sound of waves.

We had an amazing experience here in koh tao and extremely happy to have stayed here! The resort is right on the beach front and we opted for the beachfront villa which was so worth it. Great scenery with the sea and then the jungle right behind. 10 minute walk to the busy part of koh Tao just along the beach with plenty of restaurants for dinner. Also cheap scoter rentals from the resort. They also pick you up from the pier and take you back - great service.

I really want to review the Palm Leaf Cafe which is a part of Palm Leaf Resort. As a family we ate there a number of times and were always satisfied. They have the best tom yum koong I've ever had (and I've had many), but other dishes (stir fried and curries) were very good as well. Overall, highly recommended.

We stayed here for 3 night, the shower is very close to the toilet. The bathroom floor was soaking wet every night with multiple towels needed to mop up the water. We realised it was the toilet leaking on our last day and not just shower water. We informed reception straight away, they offered us to move rooms but we did not want to as we would need to repack our things then unpack just to repack before checking out in just over 12 hours time. We asked for a partial refund, the reception lady laughed at us multiple times and point blanked refused to even consider a partial refund for the substandard room. We explained why we did not want to move and then she said we could stay in the room but not allowed to use the toilet. This went on for around 20 minutes when she then become irate and started shouting at us and threatened to call the police, even though we remained calm and have done nothing wrong. My advice is do not stay here, the customer service is horrible and they do not live up to the hospitable nature of Thai people.

Please don’t stay at this place! We booked a standard bungalow almost 50€ a night which is not that cheap compared to other places in Koh Tao and Thailand in general. Bungalow itself is extremely small, you feel yourself as in the coffin in that tiny room, you barely can put any stuff there. There is no bedside table, just mini fridge on ONE side of the bed, so all my stuff I had to put there…this accommodation is max for 1 person, not 2 (we were only backpacking, so not a lot of things with us). Inside is very hot so you always need to turn on air conditioner which is a bit noisy and old. The room needs to be renovated: furniture is old, shower is broken and looks not hygienic, and only slightly warm water comes out. In the bathroom there is weird stair between shower and toilet, so I almost fell twice. Beach is there but there is almost no water in the see till the evening and stinks like dead fish, especially in the morning. There was also no electricity one day for around 5 hours. Lady at reception is not very friendly and cares only about the money trying to sell all possible services. Really, I am not over reacting but this place is one of the worst I have ever stayed and definitely not worth this money. There are plenty other hotels around for the lower price than this . I won’t recommend this place!