The Tarna Resort, Koh Tao

First arrival there was black mould in the bathroom, ants in the room and a tear in the curtain. Naturally I complained but received no apology. The staff member on duty seemed inexperienced and couldn’t offer any solutions. I kindly requested someone come and clean it as there was no other room available. Long story short, I showered in a dirty shower that night. The next day a manager apologised and attempted to resolved the issues to a manageable condition. The manager also made some effort to make me feel better which I appreciated. The room itself I loved, 705 is nice and the views are absolutely stunning. However, the shower needs a deep clean and some maintenance. Also staff need training around hospitality.

We had a wonderful stay at this hotel and would definitely come back. The location is great – you can easily rent a scooter directly from the hotel at a good price. If you prefer walking, it takes about 20 minutes downhill to reach the lively area with lots of restaurants, bars, and shopping options. Our villa with sea view was absolutely beautiful and worth it. The view was stunning, the room was very clean, and housekeeping came every day. Breakfast was tasty and had everything you need, even though it wasn’t very varied. Overall, we really enjoyed our stay here and would highly recommend this hotel. We will definitely book it again on our next visit to Koh Tao.

Amazing hotel with really good views. The service is perfect. I have no doubt I would stay at Tarna again if I’m back someday.

Stayed here on my birthday and was amazing breathtaking views but the hotel is literally built on a cliff

Great hotel, clean beautiful and staff was great!!! Best location if you want to be close to the center but not in a loud area!

We had an amazing stay at this resort. The staff were great and very helpful. They offered a shuttle to and from the pier which was great. They had scooter located right at the hotel to rent which is definitely they way to get around and explore koh Tao, don’t try to get around by vehicle it takes too long. The resort itself was amazing, breakfast was great and because its location up on the hill it made for some really awesome sunset pictures. The restaurant closes at 3 but honestly there are so many great restaurants in town that you will want to head there for dinner. The location might be the best part as koh Tao is a pretty busy little island and so it is nice to get out of the chaos so you can relax a bit in peace. Overall this resort was an amazing experience and I would definitely stay here again. Don’t listen to some of the other reviews, I was skeptical about staying here after I had read some of the reviews but I was pleasantly surprised once we got to the resort.