Matcha Samui Resort

If you want to stay in this area then location is ok and not too loud. The housekeepers are great and the warm was serviced. However, there is one woman receptionist at this hotel that has a really bad a attitude and if I was running this hotel would replace. When we checked in she was not helpful at all and rolled her eyes got upset when we asked a question. Also, at checkout we asked if she could book us a taxi, but she said no we need to give her 5 hours notice to book it. She said get a taxi on the street. We went to the street and there were no taxis there or driving past. I went back in to complain ask if she could call one and she refused to help. We eventually got a taxi a half hour later and we barely made our ferry due to this horrible service and attitude. How can a hotel say no we can not call a taxi for you and give us 6 hours notice. simple you call and one will come, but from when we first checked in to when we left this one receptionist obviously doesn't like her job and has the worst attitude. The housekeepers were great, the breakfast was good, but this attitude from the receptionist and resulting in us almost missing our ferry we will not stay or recommend htis hotel.

Very nice hotel. Very good size bedroom, clean bathroom with a deep bath and decent shower pressure. Staff welcoming on check in. Not sure why they needed to photocopy my bank card though, surely they can take a deposit another way? Good breakfast and nice pool which leads onto the beach.

Отель находится в середине Чавенга, обслуживание хорошее, завтраки средние( на 3 звезды). Когда искала информацию советовали брать номер в Океаническом корпусе- они новые. Лежаки всегда есть, если все заняты добавят специально для тебя.