Matcha Samui Resort

Hi everyone! For the first time I booked this hotel for 5 days…. and then extended 9 days more! Nice room (ocean building), pool, beach bar! I love “clean”, I’m crazy guy about “clean”, so I can say it was clean! And the last: staff, service super good!!! Guys for reception are excellent!!! All time, any questions… very kind, polite, friendly and helpful! Awwwww Gbowwww for you special 🙏

We loved this hotel, lovely pool area. Great location, and quiet in the evening. Staff very good as checked in very last minute!

If you want to stay in this area then location is ok and not too loud. The housekeepers are great and the warm was serviced. However, there is one woman receptionist at this hotel that has a really bad a attitude and if I was running this hotel would replace. When we checked in she was not helpful at all and rolled her eyes got upset when we asked a question. Also, at checkout we asked if she could book us a taxi, but she said no we need to give her 5 hours notice to book it. She said get a taxi on the street. We went to the street and there were no taxis there or driving past. I went back in to complain ask if she could call one and she refused to help. We eventually got a taxi a half hour later and we barely made our ferry due to this horrible service and attitude. How can a hotel say no we can not call a taxi for you and give us 6 hours notice. simple you call and one will come, but from when we first checked in to when we left this one receptionist obviously doesn't like her job and has the worst attitude. The housekeepers were great, the breakfast was good, but this attitude from the receptionist and resulting in us almost missing our ferry we will not stay or recommend htis hotel.

Rooms are clean and nice. Would recommend to stay in ocean building as it’s newer and quieter compared to lake side building. Lake side building was very noisy at night from music played in the bars nearby. Staff Gbow was friendly and helpful.

Корпус в котором мы проживали был через дорогу. Отель имеет два корпуса - на пляже и через дорогу с видом на озеро. Так как там расположен стадион, то каждый вечер мы слышали очень громкую и навязчивую рекламу боёв тайского бокса и это сильно напрягает. Шум от дороги слышен. Окна не открываются. Проветрить невозможно. Все остальное нормально. Централ рядом, еда рядом. Бассейн в каждом корпусе. Лежаки на пляж есть.

Очень понравились завтраки. Обедали в ресторане, повару-респект! Уборка была каждый день, воду в номер приносили каждый день. Немного было шумно от какой то музыки, но это город, а не деревня, поэтому считаю, что это совсем не минус.