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Vị trí4.1
Trang thiết bị3.8
Dịch vụ4.0
Vệ sinh4.0
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Tất cả đánh giá(76)
Đánh giá tích cực(43)
Đánh giá có ảnh/video(7)
Đánh giá tiêu cực(5)
Isabelle
Lưu trú vào thg 4, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 5, 2024
Beautiful location with helpful and friendly staff
Dịch
Nachoamor
Biệt thự Superior trong vườn
Lưu trú vào thg 1, 2024
Một mình
10 đánh giá
3.5/5
Đăng tải vào 16 thg 2, 2024
I wouldn’t go back , internet didn’t work for 2 days, fridge in the room beep so loud I had to switch it on at night.
The ponds in the garden are dirty and the water is stuck
Dịch
Tài Khoản Khách
Biệt thự superior với 2 phòng ngủ thông nhau qua cửa nối
Lưu trú vào thg 5, 2024
Gia đình
12 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 30 thg 6, 2024
Расположение домиков отличное: в красивой живописной бухте, в которой белый мелкий песок и прозрачная вода. Есть лежаки, бассейн, выдают пляжные полотенца. На лежаках надо почистить матрасы. Очень неприятно лежать на них: все в грязных пятнах. Поэтому снизила балл за чистоту. В номерах чисто, только окна заклеены плёнкой в комнатах, и эта плёнка какая то грязная. Вообще прозрачные стёкла только в комнате на входе, в спальнях окон как бы и нет: узкие и заклеенные плёнкой.
Номера очень простые и аскетичные. Вода в душе была еле тёплая. Убирают каждый день.
Магазин рядом. Кафе тоже. До Ламая 30 минут пешком. Тротуар есть.
Нам понравилось.
Dịch
6/8
Антон Россия
Superior Biệt thự 2 phòng ngủ
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
2.2/5
Đăng tải vào 22 thg 10, 2024
Прекрасное местоположение и красивейшая бухта, но огромные проблемы с безопасностью.
Очень не люблю писать негативные отзывы, но придется. Отель расположен в красивейшей бухте. Но в первые де два часа нашего пребывания у нас украли все наличные деньги из сейфа, пока мы купались, а там были средства на весь отпуск, около 1500 долларов в различных валютах. Очень странная ситуация, т.к. сейф был закрыт на код и номер закрыт. Украли только наличные деньги. Карты и паспорта остались нетронутыми. Менеджер отеля сразу вызвал полицию, которая взяла у нас показания и сняла отпечатки пальцев с сейфа. Но расследование так и не принесло никаких результатов.
При более тщательном изучении я заметил что на территории отеля почти нет камер видеонаблюдения, сама территория отеля является незакрытой, через отель проходит много посторонних людей, есть прямой открытый проход с общественной парковки. Вместо нормальных дверных замков установлены обычные дверные ручки, которые обычно ставят на межкомнатных дверях. Так-же сейфы уже очень устаревшие, например у наших друзей сейф уже не открывался кодом, а приходилось закрывать его ключом. Т.е. насколько я понял проникнуть в номер и открыть сейф для воров не составляет трудностей. Так что советую всем ни в коем случае не пользоваться сейфом для хранения ценностей. И конечно после этого случая мы не могли чувствовать себя в безопасности и отдых был испорчен. Из отзывов и разговоров с полицией я понял, что это уже не первый случай в этом отеле. Будьте осторожны и хорошего всем отдыха.
Dịch
Fabian
Biệt thự Superior trong vườn
Lưu trú vào thg 11, 2023
Vợ chồng
2 đánh giá
3.0/5
Đăng tải vào 11 thg 12, 2023
Die Lage war schön. Der Strand und das Restaurant waren sehr gepflegt. Wir hatten leider ein veraltetes Zimmer. Die Ausstattung ist schon etwas in die Jahre gekommen und leider hat es etwas gerochen. Die Außenanlage war jedoch sehr schön und das Personal war sehr freundlich. Zu unserer Überraschung wurden wir am Anreisetag von einer sehr gut deutsch sprechenden Damen empfangen.
Dịch
Tài Khoản Khách
Biệt thự superior với 2 phòng ngủ thông nhau qua cửa nối
Lưu trú vào thg 12, 2024
Gia đình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 1, 2025
Хороший зелёный отель на берегу моря👍
Dịch
Solciré
Biệt thự Superior trong vườn
Lưu trú vào thg 12, 2022
Vợ chồng
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 1, 2023
Creo que esta bastante bien ubicado. Tiene como una especie de playa privada y eso está muy bueno, lo malo es que es medio turbia y hay varias rocas en el suelo.
Tiene una pileta estupenda y varias actividades programadas como DJ o shows de fuego. La habitación muy linda también, espaciosa y limpia.
El personal también me pareció muy atento y te pueden arreglar un traslado al hotel.
This is the most amazing setting and hotel. The staff are so helpful and friendly. Big thank you to Sunny who was a brilliant welcome host and provided us with loads of helpful tips and ideas. The food is lovely and the surprise dish was the rice soup on the Asian Breakfast which was delish. Thank you for a fantastic holiday. Koh Samui is paradise.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sam C, We couldn't be more happy to hear about your wonderful experience at Hotel Crystal Bay Yacht Club. Your kind words about our staff, especially Sunny, warm our hearts. It sounds like our Asian Breakfast, particularly the rice soup, was a hit! We're elated to know we could contribute to your fantastic holiday in Koh Samui. Should you visit our paradise again, we hope to welcome you back. Kind regards, Your team at Hotel Crystal Bay Yacht Club
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 22 thg 7, 2024
Wonderful! The location is perfect right next to the beautiful beach of Crystal Bay. The staff are so helpful and friendly. Cant thank them enough, they really looked after us. We chose to have breakfast included and so pleased we did! It was delicious. The coffee passed my husbands standards for his needed fix each day. You can have up to three if you wanted! Our son is Gluten Intolerant, and they were well clued up. The menu has gluten free indicated which we found rare to see in others places. For breakfast we had brought bread with us, as had previously read it was hard to source on the Island. The chef was happy to toast this for him to have with the best scrambled eggs we have tasted :oD The pool was cool and clean. And had a cool jungle feel to it when sunbathing on the poolside beds. In fact everywhere was clean. There is a wee bit of work going on as they refresh bit by bit, but it’s good to see this! Exciting for them. It is going to look great. Our rooms were cleaned upon request whenever we needed them to be. The beds soooo comfortable. Had all the amenities we needed. And the interconnecting rooms were perfect for our size 5 family. And to add the Thai massage is awesome you must try this! There is also an impressive fire show every Tuesday Friday Really enjoyed our stay. Thank you to all at Crystal Bay
Dịch
Norfolks
Lưu trú vào thg 3, 2024
Vợ chồng
3.0/5
Đăng tải vào 23 thg 4, 2024
The beach was excellent, the room was really nice and clean, the yacht club it's self, well, tired, the stairs to our room which had the ocean view, were very tricky to get up and down they are in a poor condition, the food was fine but the service on one meal was Outrageous "It was 9:30 at night eating a nice meal with my wife, five minutes before they said last service for drinks which was fine. then while we were half way through our meal a waiter came up and asked for payment of the meal, truly I was absolutely gob smacked. (I have never ever had this happen in a restaurant ever and I have been to some bad restaurants) it left a very bad taste, here is tip never ever do that to one of your guests again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Lynne A, Your feedback regarding your recent stay at Hotel Crystal Bay Yacht Club is truly appreciated. It's comforting to learn that you enjoyed our beach and found your room to your satisfaction. However, we deeply regret hearing about your experience during your meal. It's important for us to provide an enjoyable and comfortable dining experience for all our guests. Your comment on the condition of the stairs has also been noted. We constantly strive to maintain our facilities for the comfort and safety. Sincerely, Crystal Bay Yacht Club team
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 15 thg 3, 2024
My family and I arrived at this resort at 7:30am.. Jetlagged and tired from travel. The girl at the front desk was so nice.. She had the maid clean our room first and we checked in hours early. Yes, the resort has a bit of a 70-80's vibe, but it's grounds are kept perfectly clean and you're staying in the middle of a tropical jungle just steps from the beach! How can you beat that?? Some people that review this place and nitpick the small details will never be happy, because they can't afford the type of luxury they expect from a mid-range resort. The on-site restaurant had delicious food and was great value. The fire-dancers the one night put on an amazing show. The only slight disappointment was the snorkeling wasn't the greatest, but it's not bad if you go out at high tide. This was our favourite resort on our Thai vacation. We hope to be back some day.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 15 thg 3, 2024
Absolutely stunning location. Beautiful beach, trapped by palm trees and gardens. Giant boulders on the beach, spectacular. Restaurant food beautifully presented and tasty. Front of house staff super helpful and friendly. Loved my hut with a view of the sea. Shame I could only stay one night.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
3.0/5
Đăng tải vào 14 thg 3, 2024
Nice beachfront bungalow but mine had the restaurant walkway 1 metre in front so could not have an interrupted sit outside. Also very busy busy beach 1.5 metres in front. (If wanting to swim walk to other end of beach as sea in front of resort has stones and rocks underfoot.) I do not like busy beaches. Good hot water in sink and shower, good wifi and aircon. Good towels for beach and shower. Shower gel and soap. Comfy bed and pillows. The pool is good size but gets very busy as it belongs to the Yacht Club as does the restaurant. Food, I think, is overpriced but cheap eating places if turn left on main road, Also 7-11 there and an ice cream parlour (very nice creams.) Overall not my sort of resort.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 7 thg 3, 2024
The hotel is right on the beach, first impressions when arriving late at night was a bit, O No what have we chosen here look a bit run down but villas are spotlessly clean ,the staff couldn't do enough for your service from the cleaners to management was second to none ,the food & drink are well priced ,like to give Mehmet who normally served us breakfast, had great banter with us always had a smile on his face ,also Hugo who serve at the pool and restaurant service from him was great too ,the massage area brilliant & very well priced, even the Italian manager can't think of his name but always willing to help you and asking if everything is OK, A bit of surface work and this place would be a top location, hope you like noise at night it's the nearest you will get to living in the jungle what an experience the real thailand experience. would I return to this hotel 100%