Baan Haad Ngam Boutique Resort & Villas

Lovely hotel, lovely staff and a great location!

Overall: The hotel itself is quite lovely, though its location might not be ideal for those seeking easy access to city centers or a wide variety of nearby activities. Pros: * In-room Pool: The in-room pool was a fantastic feature. Cons: * Disruptive Cleaning: Daily room cleaning, typically between 3-5 PM, often interrupted our plans, especially our enjoyment of the in-room pool. Our request for earlier cleaning (12 PM) was not honored. The cleaning itself was very quick (around 15 minutes). * Uncleanliness: The bathtub was dirty (pictures provided), and the overall floor cleanliness was unsatisfactory. * Inconsistent Service: Hotel staff were generally agreeable to requests, but follow-through was unreliable. An issue with the shower (alternating between scalding hot and icy cold water) was poorly addressed, and the problem persisted throughout our stay . Key Improvements: * Flexible Cleaning Times: Offer guests more flexibility in scheduling room cleaning, perhaps with a designated "do not disturb" option. * Enhanced Cleaning Standards: Improve cleaning protocols, particularly in bathrooms. * Improved Service Delivery: Ensure that guest requests and issues are addressed promptly and effectively. I hope this revised version is more helpful and concise!

Really good stay here Excellent location right on the beach was very beautiful and also close to restaurants Close to the airport so you waste no time! Spacious and clean rooms and a decent breakfast