Tài Khoản Khách
ngày 1 tháng 9 năm 2023
Booking booked two rooms for a family for two weeks. I ended up being robbed - they stole 200 dollars. And the owner, instead of apologizing, was just lying. I have never faced such a situation in my life. It began with the fact that one of my relatives could not join and I asked if one of the rooms (with two numbers could be replaced with a single one) they told me no, although there were such numbers. And I didn’t say a word, because it’s true, a relative fell ill in two weeks. It's disloyal, but there are no questions. But that's when they stole $200 from my room. The owner not only did not apologize, he said that I DID NOT PAY FOR THE ROOM (I paid 100% in advance, and when the terminal did not work for them, I paid in cash to the manager for the services) and again did not say a word. The owner of the hotel, the Frenchman, not only does not know what service is. They steal there, and he himself lies publicly.
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