_Y5532AI
ngày 6 tháng 7 năm 2022
This is terrible!!! Dirt and rudeness!!! Don't come here!! I have never met such a terrible attitude, the girl manager at the lobby is just terrible, absolutely not friendly, and when my husband made a remark to her, she started grumbling and waving her hands at him and when we asked her name she wanted to call the police!!! We are just in shock, we asked her boss, but she said that nothing would happen to her, she has been working here for 6 years and does what she wants and won't tell him anything. It was all just disgusting, we haven't been humiliated like this before. We booked apartments, but we were upgraded to a villa - and constantly reproached with this. The villa itself is a horror!! When we stopped by, the TV was not working, the dishwasher and the extractor hood over the stove, the air conditioner, there was no kettle and coffee machine, there was not even a clothes dryer in the sun. There was no hot water for two days!! Some of the problems were fixed in 2 days, but most of them remained. At the same time, the whole villa is dirty - everything is stained, everything is falling apart and oh, horror, we have mouse poop everywhere!!! There is garbage and stones in the grass on the street, you can't walk without shoes. There is sand in the pool. They never apologized to us for this horror, but only the manager shouted and said that she would not apologize, do not like it - leave. I really hope that the head of the hotel asks for this review and will put things in order. Yes, the rooms are cleaned every other day, and accordingly bath towels and beach towels are also changed every other day (((( Photo inside the villa, apparently covid killed this place.
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