Chaweng Bliss Bungalow

Great hotel.niceclocation easy access to resort staff very helpful.friendly staff

Pros: quite a good location, peaceful beach and very serene atmosphere, two friendly ladies at reception Cons: I spent at the place less then 12h and got a text on WhatsApp from the hotel reservation manager(!!!) Aoffy , who without any explanation said they’d check me out the next morning instead of 4 nights since there was a mistake with the booking and the price I payed was lower than it should be. He also said- we were generous enough to check you in (!!!) “because it was late and you are a lady”, not because I paid! Ridiculous service and attitude, I booked the place 9 days in advance and since I used to work in hospitality before, I know that they were supposed to check my booking including the room rate, if there was any problem with it, they were supposed to contacted Trip or ******* and solve it upfront, instead of not throwing their back office problems onto their guests! He was very rude and definitely under qualified for this position. He was attacking and annoying me on WhatsApp, I asked him to send me a formal email with the explanation and contact details of their GM and he disappeared. 6h later Trip finally solved the problem and I stayed there for three more nights but the impression was ruined and I just didn’t feel welcome there. It also felt like there was no enough stuff at the restaurant, sometimes you’d have to go to reception to ask for someone to come over and sell you a bottle of water.

รีสอร์ตสวยมาก ทำเลดีติดชายหาด ชอบต้นมะพร้าวมาก มองออกไปทะเลมีต้นมะพร้าวคือสวยแบบสุดๆ เงียบสงบ ว่ายน้ำในสระว่ายน้ำ ร้านค้าเหมือนเปิดแค่อาหารเช้า อาหารมีตามมี ตามเกิด บางวันเลือกไม่ได้ กินเท่าที่มี ขอหักเรื่องอาหารแล้วกันค่ะ เรื่องอื่นดีหมดหิวน้ำ หิวข้าวไม่รู้จะสั่งกับใคร ต้องซื้อน้ำและอาหารเข้าไปกินเอง

Проживаю здесь уже 4 дня. Местоположение супер !!! Для тех ищет спокойный размеренный отдых - сюда. Я живу в вилле с видом на море ⛵. Шикарный вид с террасы и даже м номера. Конечно дороговато. Отель старенький. Стараются видно. Идёт ремонт в отдельных домиках. На соседней территории тоже стройка. Немного шумновато , но вид моря все перекрывает. Хороший бассейн. Рядом все в шаговой доступности, как кафе, рестораны, много спа салонов, обменники(не очень выгодный курс, самый хороший обменник рядом со входом на центральный пляж, синенький) завтраки и меню в ресторане не большое, но выбрать можно, если не хочешь выходить в жару на улицу. В номере чистенько, убираются. Рядом супер маркет и фруктовая палатка !!! Пляж шикарный, народу нет, спокойно . Советую!!! Есть еще недорогие номера и виллы с видом на сад.

ที่พักอยู่ใกล้ทุกอย่าง สามารถเดินไปได้เลย มีสิ่งอำนวยความสะดวกครบ แต่ยุงเยอะ เตรียมสเปรย์ไปด้วยนะคะ

First of all I´d like to underline that hotel staff at the property itself is very friendly and respectful. This rating in NOT related to staff at frontdesk, restaurant or cleaning team. However, a clear warning about their reservation responsible! Booked room three month in advance and received confirmation. Two days before arrival I received message that the price offered before was not enough, so I would be downgraded. I was recommended to cancel the booking instead, which I refused. I insisted on booked room. Then I was told that my room was already occupied and was again requested to cancel booking, which I again refused. Obviously my room was sold for better quote and I was not welcomed any longer. After very rude conversation by hotel reservation I was offered an upgrade for double price. Unacceptable! Nevertheless I took this pill and paid double price for 5 nights (....pls. note, it´s impossible to get anything reasonable in Samui in beginning of Jan. without advanced reservation). Just two days after I was accused canceling the room and asked to check out immediately. Of course I didn´t canceled it and with the support of Agoda I was able to prove it. Cancelation was done by hotel reservation responsible... but that´s still not the end, as then I was forced to pay total amount in cash instead card. Reason, I was not considered as trustful any longer. In all the year of traveling I never experienced such an outrageous behavior by a hotel. During my stay I also met other guest who experienced similar. So please be aware of the un unprofessionalism like this reservation responsible.