Cielo Boutique Hotel & Spa Samui

Small complex on the beach with several options for room sizes. We stayed in a 2-bed with private pool and an outside kitchen area, all of which were well maintained with everything you need. The AC in bedrooms were a blessing. The rooms were cleaned daily and fresh towels (and beach towels) provided. The pool area and restaurant overlook the beach. The breakfast was excellent and the hotel often has theme nights. The spa was used and several treatments taken. All of the above is a standard expected for a hotel of this class, however what pushes this hotel above and beyond is undoubtedly the staff, who have to be the most pleasant I’ve ever come across on my travels. Always smiling, always polite and very helpful with a birthday celebration whilst we were there. I would highly recommend and would definitely return.

Fantastic resort just a few steps from fisherman’s village. Modern minimalistic spacious designed rooms and a lovely view of the ocean. You should book a suite it’s totally worth it. Nice little restaurant and a location right in the beachfront. The service from the staff is excellent in every way and the always are just a few steps away with their discreet attention of your needs. If I should wish for something different it would have been a little better selection of the a la carte breakfast. I really miss some slices of ham and cheese and a warm Thai selection. And please - in a hotel like this do not limit the amount of orange juice to one glass. It is a quite expensive stay so it just feels a bit…. If going back to bophut I will definitely go back and they gets my strongly recommendations. Thanks to Kat, Mark and the rest of the team, you shall all be proud of the work you do for making your guests comfortable.

Pros: - Small boutique hotel 20 minutes walk from Fisherman village. - Beautiful it is, in the middle of nature with many beautiful trees. Squirrels and birds all around. - View from the pool is nice. - Good for some photos but not more than that unfortunately. - They did an amazing photography job for Booking apps. Cons: - Just reading their responses to bad reviews says a lot. - The concept is amazing but the execution is low budget. - No privacy, the entire space is visible to all who walk by and other rooms. - Be prepared to be woken up every day at 8am by leaf blowers. - Private Pool is anything but private, dirty from tree dropping and was actually a lot smaller than the photos. (They offered to clean it upon request - it needed cleaning every 30 minutes, I declined). - AC only in the upstairs bedroom and it was not keeping up with the weather which is unimaginable in this country. - Ground floor rooms are even less private and with no AC (imagine spending the entire stay with full curtains shut I did as well). - Access road not walkable the beach is even worse. - Small hotel, so every child around feels like 20. For the price they charge and size of the hotel would expect it to be adult only and with better attention to service and comfort. - I wanted to leave or switch rooms but was referred to *********** which the hotel communicated that I refused their offers, which they did not (they offered an extra fan). - Reception manager lied even though they had different accommodation available (you can see on Booking). - Service by the main pool was hard to get, staff would look away or be involved on their phone/each other. No staff member even asks you if you want anything. - Minibar - is room temperature. - No room service - unthinkable! - Wifi - unstable in the upstairs room (the reception manager said they are looking into it and never got back to me) - No door inside the room ever fully closes, balconies empty without furniture or and shade.