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Đánh giá đã xác thực
Vị trí8.5
Trang thiết bị8.7
Dịch vụ8.6
Vệ sinh8.8
Tài Khoản Khách
Biệt thự bãi biển sang trọng với hồ bơi
Lưu trú vào thg 3, 2025
Vợ chồng
3 đánh giá
4.0/10
Đăng tải vào 7 thg 4, 2025
Quick notes for potential guests: there are definitely children here, as I know since they left the guest list in my room, most guests are from Israel, beach is pretty but rocky pebbles and seaweed don't make it pleasant to stay, cleanliness needs improvement and the facility is definitely worn, service needs improvement, they fail to disclosure beverage is not included when prepaying meals so a credit card dispute will definitely be charged since not disclosed.
I'm supposed to be celebrating my honeymoon. The service here is abysmal. As early as check in day, the staff are so rude and dismissive; This sets the precedence for the entire experience!
You would think they're playing poker with their deadpan look of disdain. They will also eagerly default to a "no". If you've had this experience, then you know.
My husband suffered a painful skin burn episode due to their over scented lotions while recovering from a sunburn. Their genius staff suggested to pay for a massage .. are you kidding? I went to the pharmacy instead.
The taxi driver must have been found from Arkham, who wasn't ready at pick up and then demands money when it can be charged to the room. My goodness! I came back from Away Chiang Mai for a FIFTH of the price with far better service.
As soon as you arrive you complete a card for dietary preferences. Vegan was selected. 10 minutes later they bring a honeymoon cake with eggs and milk to our room. The lack of attention to detail is the concern at $500 USD a night and taxi service ten times the price of Chiang Mai's Grab service.
In this sea of disappointment, the only saving grace has been the dinner chef. The food is good, but it doesn't justify the poor treatment.
You don't need to take my word for it. Simply call them. Try to schedule things and ask questions to gage their service. You will notice they tend to jump to answers before actually taking a moment to exert any effort in figuring it out. I had to ask THREE times for pick up at the ferry via Whatspp before they actually scheduled when I asked for a 4TH time via EMAIL.. I should have taken that as a warning.. please do not dismiss this review.
Dịch
JeremieG
Biệt thự Hồ Bơi có Tầm nhìn Biển
Lưu trú vào thg 10, 2023
Vợ chồng
4 đánh giá
6.0/10
Đăng tải vào 18 thg 11, 2023
Went to the hotel for one night. The room are spacious and clean but the main issue of this hotel is most of the room apart from the beach front which are under renovation, are absolutely not isolated. You can see from your room and the mini pool the staff', Clients, dogs cats etc passing by.
No real beach front unfortunately. Nice sunset
So definitely not worth the price. I think better quality for the price in koh phangan
Also went to the spa "l 'occitane" and I do think it is really a joke. Small room with only some occitane products to sell. That 's was surprising...
Dịch
david tumanyan
Biệt thự Hồ Bơi có Tầm nhìn Biển
Lưu trú vào thg 8, 2023
Vợ chồng
7 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 13 thg 9, 2023
Stay was so great!
Beautiful hotel
Great location
Staff is very kind and always smiling!
Dịch
Tài Khoản Khách
Biệt thự bãi biển sang trọng với hồ bơi
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 16 thg 1, 2025
Eine traumhafte Anlage vor allem die Bungalows in der ersten Reihe
Das Meer ist der Wahnsinn zu jeder Tageszeit anders
Top Service! Persönliche Abholung und Zubringung zu der Fähre
Ich würde jederzeit sofort wieder hin gehen
Dịch
Tài Khoản Khách
Biệt thự bãi biển sang trọng với hồ bơi
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 15 thg 5, 2024
Très bel emplacement au bord de la plage. hôtel un peu vieillissant. Accueil et service d’une grande qualité, restaurant excellent. Équipement des chambres convenable, sans plus. Rapport qualité / prix correct.
Отель находится немного в отдалении от цивилизации. К этому нужно быть готовым. Ближайший 7 eleven - в 20 минутах ходьбы. Для нас это не было проблемой . Мы останавливались на 2 дня и полностью провели их в отеле. Не хотелось никуда выходить. На первый взгляд все кажется немного устаревшим, но на территории такая классная релаксовая атмосфера, что через 5 мин об этом забываешь. Мы жили на чудесной Вилле с бассейном и видом на закат прям с балкона. Были включены завтраки и ужины. Еда была божественная. Персонал очень внимательный. Все знают на какой ты вилле живешь, какой кофе ты любишь и т.д. Это очень удивительно было. У отеля прекрасный пляж - правда во второй половине дня, т.к. в первой половине из за прилива - пляж уходит под воду. Но во второй половине дня он открывается и там очень классно гулять . Места очень живописные.