Haad YAO Bayview Resort & Spa

We were welcomed (or should I say unwelcome) to an extremely rude lady who struggled to find our booking for a good half an hour. We provided her with all necessary details (passports, booking numbers etc.) and did not receive even one apology for the delay in checking us in. We have since read the reviews to find our experience wasn’t at all unique! There are so many beautiful places to stay along this stretch of beach, and so I would suggest not booking here!! All the other staff were respectful and happy enough (except for the one staff member who snuck his phone around the corner to take a picture of us), however the extent of her abruptness and annoyance at us (for doing absolutely nothing wrong) definitely clouded our whole experience. She also proceeded to yell at another guest during this encounter. The building is are very strange and eerie and we had a good 5 minutes of steep stairs every time we needed to leave or return to our room. Most of our showers were cold. There was also a hole in our door which you could clearly see through - this made me very uncomfortable and I had to cover it up myself (room 1303) Overall a below average stay… go somewhere else!

Best price for on the beach accommodation, basic rooms but amazing location and free breakfast.. its my second time this year staying here, economical and super friendly front desk .. like a family, love it

All good, friendly staff and helpful