Hideout Koh Kood

This was our first time in Thailand. We really wanted a resort that was comfortable, clean and above all quiet and peaceful. The Hideout exceeded our expectations. We have never encountered such caring and courteous staff at any hotel in the world. The hotel was luxurious and clean and the service was top-notch. Nature, peace and quiet in the surroundings. You can really relax here; it is a true paradise. The staff took care of us even before we arrived and when we experienced problems during the trip they offered their help. We lack the words to convey the impression the hotel made on us. The meals were of a really high standard. The only thing we can say is that up to now we cannot wake up from the real dream we experienced during our stay at Hideout. We are already planning our next holiday for next year and hope to spend some more time in this wonderful place. Thank you so much for your hospitality.

The hotel was very local and had a nice vibe to it, we stayed at the beach front pool villa which was really nice with a huge bath tub and rain shower. We could walk along the beach which was rocky but they had free kayaking (we didn’t have time to do it). The food at the restaurant was good. It’s a younger vibe with a lot of couples vacationing. Breakfast was good, they had a variety of items such as rice soup, chicken curry, pork dishes and seafoods dishes. Also, had cereal, croissants and varied fruits. Would recommend as a peaceful place to stay that is relaxed and beautiful. I had food issues with a local restaurant and they provided electrolytes and anti-diarrhea medicine so the staff was very accommodating and helpful. Provided plenty of water as well in the room.

Wonderful experience at Hideout, attentive staff, beautiful surrounding...close to Klong Hin beach...best escape in Thailand we had... It's a peace, quite atmosphere, great dishes, wonderful breakfast.. We liked it both (Koh Kood island and Hideout glamping resort).

The best way to sum up our experience of this hotel was the staff had zero interest in being helpful. The day before our arrival, I messaged the property and asked how we would find our ride from the pier to the hotel because that is often a chaotic and confusing experience. I was just told that a songthaew would be at the pier. In fact, there were dozens of songthaews with drivers who spoke no English. We wandered around until a man pointed at a woman with a clipboard; she had a list of hotels with numbers indicating which songthaew was for the Hideout. Why couldn’t they just have told me that when I asked? From the start, at check-in we were given a key and provided no indication of where on the property our “villa” was located. After waiting a while and then asking, the receptionist told us to walk behind the golfcart with our bags. The room itself is a concrete cube with a bed on a raised concrete slab that is almost knee height, and that took up nearly the entire room. To get into the bed, you must step up onto the polished slab and walk around to get to the other side of the bed. The design is just ridiculous – a kind of “style” over function -- that not only made accessing the bed risky, it also took up precious floor space. There is a narrow couch at the foot of the concrete slab and that’s the only place to put suitcases. The steps up to the villa doorway are literally made of cracked rotting wood which are truly hazardous. My wife would not walk on them (see photo). The maid service was abysmal. The first two days, they spent less than five minutes and just made the bed. The following day, a bag of snacks for the minibar was left on the doorstep and nobody even entered the room to make the bed or give us clean towels. The reception desk closes at 6:00 m, so if you need something or have a question after that you are out of luck unless you try to track them down on WhatsApp. The property itself is nice enough with a beautiful ocean view. It is not a good beach for swimming, though we figured out on our own that we could walk to the next hotel down the road, which has an incredible sandy beach with crystal clear water and white powder sand. This hotel could have some potential with proper management and maintenance. While we might return to Koh Kood we would not consider staying in this hotel again. It was hard to decide between 2 stars or 3 stars but I gave it a 3 because of the lovely setting.

Had a lovely stay. Rooms are very clean, comfortable and good air con. Really quiet in the day, lots of comfortable day beds and chairs. Lunch was great. Breakfast could be improved, needs a good toaster and a few more choices but was perfectly adequate. Beach is small, snorkelling off beach is good, hired bikes to other beaches some days. Staff English is good and they were very helpful.

Все на высшем уровне, обязательно вернемся. Брали домик с бассейном, шикарный вид, обстановка в номере, все удобства. Ежедневная уборка, пополнение холодильника, все бесплатно. Что очень понравилось, так это бесплатное лаундри, утром отдаешь вещи, в обед все чистое у тебя. Вкусная еда в ресторане, заказывали в номер.