Các đánh giá Koh Chang Lagoon Princess

Basic hotel at a great location. Room is old and basic but very clean.

Great location near 711 Nice size room would stay again 😀 👌

On the beach,white sand ,big pool,nice food

Первая линия, вкусные завтраки, приветливый персонал. Всё исправно работает.

服務好靠近海邊

Terrible hotel. We were travelling with friends and they booked it for us otherwise we would have left. The bed and pillows are hard. The bathroom was terrible. (You will smash your head entering it if you are tall). The property looks rundown. The staff look like they are being held against their will. I gave it two stars instead of one because the location on White Sand Beach is great. Other than the location it was not enjoyable.

We were extremely unhappy I asked for a up grade to beach front bungalow and I asked for a bottle of champagne flowers and fruit none of this was done I had also asked for breakfast included also told no breakfast included. The manager refused to talk to use she messaged us calling us kirsty and Allen ! We are Clive and Denise! I have stayed here six time s in the past ten years I am shocked at the way I ve been treated this is a special occasion it is our second honeymoon. The fact that the manager is not prepared to talk to me directly shows that she does not care that she has messed our holiday up. I have now paid more money to get the room I wanted. I use *********** all the time this is not acceptable to be treated this way I have a copy of the messages with the property informing than that we are on our honeymoon clearly they don’t care about that if this is not resolved by tomorrow I will not be using *********** again 1. Not given correct room 2. Not Champaign 3 no flowers 4. Manager not interested!!! Further problems Safe not working Wardrobe door broken Window broken insecure I want this matter resolved by midafternoon tomorrow or I will be seeking a full refund the manager has had opportunity to correct matters or speak to me the have done neither I have had no response from booking .com or the hotel manager this is dreadful I have used booking. Com for years and been to this hotels previously I can t believe the dreadful way we have been treated with total disrespect Complete waste of time complaining totally arrogant of the manger not to communicate or even apologize the fact that there is issues with the room and they are not prepared to resolve them after this holiday I will not be using Booking. Com again

Great at the swimming pool and the beach.

This was not at all good a good experience for us-Rooms with mouldy and musty smell, cockroaches in the room, no hot water in the showers, toilet that was not working for several days. The hotel management was not service minded at all and did not help us changing room until in the very end of our 4 weeks stay. The food in the restaurant was good but the service really bad. Its a shame for a hotel with a good location and a very nice pool as well.

Service extremely slow, waiters don’t respond upon calling (not to mention the lack of understanding of English). No condiments, paper napkins provided. Smell of urine all over the place, probably the toilet is just next to the eating area. Half decent food at a high price.

The hotel is well located in need of a deep clean and a bit of modernization. There are other hotels within Walking radius that offer better quality at more affordable rates. The shower didnt work properly. Restaurant didnt have Buffet Breakfast the one Morning. The reception staff are amazing thanks Wood, but the restaurant staff needs more training. The food is reasonably priced compared to the restaurants next door and a few meters away.

Meget dårlig oprydning på fælles områder og dårlig morgen mad. Slet ingen oprydning på bordene til morgenmad . Så der var fuld af snavset service. Utroligt støjende børn ved poolen, næsten umuligt at få en solseng

Det er greit nok. Vi har vært der totalt fire ganger, men tidligere før pandemien. Stedet trenger kanskje litt oppussing snart, men er hyggelig og greit. Et godt råd: lag også hyller i garderobeskapene slik at vi slipper «å bo» i koffertene.

Die unterkunft liegt sehr zentral in der Mitte ides white sand beach. Gute Essmöglichkeiten im Ort. Es gibt auch einen kleinen Nachtmarkt mit tollen Essen zu sehr günstigen Preisen. Das Personal ist freundlich und hilfsbereit. Leider gibt es immer ein Gerangel um die Liegen am Pool, defonitiv zu wenig, auch die beachhandtücher sind knapp kalkuliert wenn die yanlage voll ist qa bei uns zu Weihnachten der Fall war.rd gibt zwar auch Liegestühle am Strand diese kosten extra, da sie nicht zum Hotel gehören. Schade!!! Der Strand ist lang und wunderschön, am Abend verwandelt er sich in Strandlokale wo man essen und trinken kann. Zur Unterhaltung gibt es Feuershows. Und Musik macher Lokalität zu laut das ist aber sicher Geschmacksache. Wir waren 12 Tage im Resort und waren insgesamt zufrieden und können die Cluster - Villen mit Blick auf das Meer weiterempfehlen.