SYLVAN Koh Chang

Staying at this hotel was a great experience.  The front desk staff were friendly and helpful. Since it was our first visit to Koh Chang, they offered excellent suggestions for sightseeing, dining, and told us about the pop-up night market at the temple. They also helped us in organizing a half-day itinerary around the east side of the island. The room was spacious and clean, and conveniently connected to the pool and beach. While some insects and mosquitoes were present, they weren't a major issue. The breakfast buffet offered a lot of food choices and a slight different menu every day, with stunning views from the restaurant at the top of the hill.  The hotel has its own private beach, which offered a lovely spot to watch the sunset. We rented a kayak for 200 baht per hour and paddled to the small island across from the hotel, where we discovered even clearer water and white sand. The hotel is a bit far from the main city street and requires a taxi to access 7-11 and other restaurants, but transportation can be easily arranged with the hotel.

I traveled here with 2 old people and I'll give review from this specific perspective. We loved Sylvan's service — we always got a golf car to move around their huge area, breakfast was always welcomed with wide smiles, and taxi to the city was also organised quickly. Our room was quite and we didn't have neighbours. Facilities were amazing and we only had a minor problem with a sink (cleaners made a temporary fix and explained someone is a bit broken). Sea is clean. They provide kayaks for 200b for 2, and it was fun to research a nearby island. As for significant problems, Sylvan is far from the town. We had to take expensive taxis and it costed us 100b for one person to get to the nearest grocery and back. They have restaurants and cafes in Sylvan but their fried fish costs 700b while town's price will be twice lower. Although, they provide free taxi to the town and back, time slots are inconvinient and there's none after 4 pm. I understand that it wouldn't be possible to build this big complex closer to the town but maybe letting residents to go for a dinner with the free taxi would make us consider this the best option we could have.

Beautiful hotel good service good breakfast

Nice hotel but located a bit far from the main road. Beautiful sea view from the room.

My wife and I just spent 8 nights at Sylvan Koh Chang. Our feedback is generally positive, although there are sone glitches. The resort is generally filled with beautiful vegetation andoffering spectacular sunset views, is very clean. Our room was very luxurious and perfectly cleaned each day. The balcony in our room was occasionally invaded by monkeys. The breakfast buffet is well-supplied, althogh it gets quite crowded between 8-9 am. Unfortunately the hotel has only one restaurant open from 11 am on. The food is quite good, but service uneven. The beach is well-maintained, but the descent into the water may be challenging, especially for older people such us ourselves. In conclusion, I would rate the resort less than 5*, more like 4.2*.

Stunning place, incredible balcony onto the beach and amazing food selection. Serene and just stunning. Highly recommended. Need to get a taxi into town but upside is quiet seclusion. Taxi truck is 50-100 baht pp each way.