Tài Khoản Khách
ngày 7 tháng 5 năm 2025
I strongly advise travelers to avoid this property, as the positive reviews appear to be misleading or possibly written by individuals connected to the owners. Despite being marketed as a "cottage," the accommodation was merely a small room with an attached bathroom, lacking privacy due to a plain glass front wall with minimal curtains. Additionally, the hotel was under construction, making it an unsafe .The staircase to the first floor was loosely installed, posing a serious risk. The hygiene standards were extremely poor, and no trained staff was available. The only staff member present was unprofessional and rude, adding to the unpleasant experience. Treebo’s customer service further disappointed us, as they responded to our concerns in a rude manner instead of addressing the issues. Although breakfast was supposedly included in the package, all we received were two idlis . The high pricing of this place is completely unjustified given the lack of basic amenities, safety concerns, and unprofessional service. If you are considering a stay in Coorg, I recommend exploring alternative options that prioritize guest comfort, safety, and professionalism.
Dịch